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March 2024 by bow bailey
I will have to say the lady who waited on me was a very rude person. I would fire her if I could. I’ll be back as I really have no choice, but next time, rude behavior will be met with rude behavior.There was no one at the counter when I went in. After several moments I walked to the door to the warehouse to see if anyone was there. I guess this pissed her off. She was very rude and absolutly no help whatsoever. I’m wondering how you guys manage the three point rating you get. I had to leave one star since there’s no place for a zero.
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February 2024 by Joshua Daugherty
Great customer service very helpful people and always put a smile on my face
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January 2024 by Nicole McWhirt
The only downside is that our UPS delivery person can not deliver to our area every day like he did because UPS took us off his route 2 days a week so I now have to make sure my medications that have to be refrigerator are being delivered on the days that he deliveries in our area.
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December 2023 by Casie Land
Service is great. The agent works very hard and is very efficient. What I really dislike about this location is the hours. 4:30 PM till 6 PM. Crams a lot of work in a small time for the agent and are very inconvenient opened hours.
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August 2023 by Mike Greer
Went here to send an item i purchased thru Amazon. They don't open until 4:30 pm thru 6 pm. The UPS/FEDEX in Grove couldn't help me thats why i went to Vinita. The lady working there was very nice and knowledgeable. Overall i was very satisfied.
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June 2023 by Llisa Jones
Isn't life hard enough? Why does this Company make everything harder for delivery and even picking up? Like get it together UPS!
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June 2023 by David Clanin
The drivers from vinita just leave packages in random places around my property. It's like an Easter egg hunt every time they deliver a package. The drivers apparently are unable to recognize a house with a large front porch.
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March 2023 by Brent Edmonds
Some of the time questions cannot to nor help obtained by your lengthy recorded automated answering system. A English speaking human would be appreciated
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November 2022 by Cheryl Schilt
The last 4 Amazon packages have NOT been delivered and Amazon is having to resend 6 items because of UPS in Vinita Oklahoma. I even offered my phone number so UPS could call for directions but nothing changed...today is another delivery after second complaint to UPS and Amazon..bet it's not delivered again
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October 2022 by Don Johnson
Very friendly and helpful. Real nice lady
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October 2022 by Tammy Lawson
Started out with a horrible experience with delayed order, tracking service and automated service and then a breakthrough! Wonderful driver stopped and helped me get ahold of "Sandy" in vinita. She located our envelope that had literally slipped through a crack. i know automation saves Time but it was 2 UPS employees that saved the day! Thank you.
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August 2022 by Maegan Loomis
They try to deliver stuff that has to be signed for during the day while people are at work and then expect you to drive 40 minutes away to a pick up center that is only open from 4:30 PM to 6 PM Monday through Friday instead of sending it to a store that is 10 minutes away from your home that is open from 8-6pm. And the customer service line and online tracking are a joke. FedEx is much more efficient.
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August 2022 by Byron
If you need to return anything or ship something the receiver lady is very helpful!
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July 2022 by William Gleeson
The next company I order from if they use UPS I won’t do business with them
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June 2022 by Sharon Yeary
Ups delivered my package to the correct house number, BUT they need to look at the road number too. Luckily I found it because I knew where the house was with the same house numbers. Not very competent. Guess I'm lucky they were close.
