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February 2024 by Jeff Allen
My undercarriage shield was hanging so they fixed it. Was happy to pay but he didn’t charge me. BUT, then I noticed my bumper was split horizontally. I looked and figured I could snap it back. I was unable to do so. I took it back and asked they snap it back. He then said it was like that when it came it, which is not true. He was unprofessional but had it fixed while he huffed and puffed. He seems to want to sale and instead of letting work come to him he appeared to cause more issues and lied just to get work. I will not recommend this place to anyone. I think he believes his lies. All he had to do was fix it. But he just kept saying it’ll get worse. It might but that’s not the point. Dishonest and unprofessional. Do not waste your time and money.
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February 2024 by Sheri Stanton
5 stars isn't enough! Everyone I spoke to was always professional, friendly and made me feel like I was a Celebrity! Kerri was always smiling and very knowledgeable. Keith was very informative and helped me work through the claim process and he knew what he was doing. Excellent customer service, they do really care about their customers. They kept me informed of the process and stood by everything they told me. The lobby was clean, well maintained and welcoming. The work on my vehicle was beyond exceptional, and my Explorer looks good as new. I am soo glad I made the choice to go to Thomas Collision Center! I highly recommend!!
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October 2023 by Abby Brown
I got rear ended in June and a lot of people recommended Thomas Collision Center for the repairs. They did an amazing job! My car looks better than the day I bought it. The customer service is amazing and Karie never made me feel like a bother when I was calling for updates on my car!Service: General repairs & maintenance
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October 2023 by Amanda Chavez
I can’t say enough good things about Thomas Collision. I had originally went with a different body shop until they told me that my vehicle would not be repaired until possibly close to the end of the year and there was just no way I could wait that long. I called and spoke to Kerri and she was honest about when repairs would begin but it was so much faster than the other body shop. She then called me a week later and told me to bring it in and they would start taking it apart. I was so worried about the paint not matching my car (it’s a hard color match after damage) but I just got my car back after maybe 4? weeks and I could not be more pleased! You cannot tell that any damage was done and the color is perfect! Kerri was always so nice on the phone and in person! I will not go to anyone else for repairs although I hope I never have to again. Thank you, thank you, thank you!!!
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September 2023 by Rick Wren
They do great work. I could not find anywhere on the vehicle that would show it had been wrecked. The car looks like it did when I bought it new.. Great work guys..
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September 2023 by Jennifer Bauder
My car was totaled out, but the service I received during that time was extremely helpful. Amazing client care.
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July 2023 by Brenda Imel
They took great care in repairing the hail damage on my grandson's vehicle.
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July 2023 by Josh
The team here is great to work with and the best I have experienced! They quote accurately, they communicate very well, and got my truck in and out quickly. To top it off, they are really good people! Thanks Kerri and team, you all did a fantastic job!
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July 2023 by Sandra Stewart
Both Carrie and Keith went above and beyond to repair the hail damage to our pickup! Great work and their customer service, unlike our insurance company’s, was just stellar! Would definitely recommend!!!!Services: Painting
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May 2023 by Mindy Kitchen
I highly recommend Thomas collision. Their customer service is great and I truly believe they care for their customers. They kept me updated on every step of the process on my Acadia Denali. And they were having to deal with the other persons insurance company, which was a struggle to put it mildly. They were upfront about what they could do for me and they did everything they said they would and I am so grateful to have my car back. Thank you for your great service!There customer waiting area is so appealing.Services: Painting
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May 2023 by Lance Davis
This place is absolutely phenomenal! I was involved in a minor fender bender and brought it to Thomas Collision. The initial lead time given was 3 weeks. They had the car repaired and ready to go in only 10 days! The work done to the car was top tier. There is no evidence of any work being performed on the vehicle at all. Carrie at the front desk is amazing. She was on top of everything and helped out in every way she could. If I ever need anything done to my vehicles in the future, this is the first place I'm going. 10 out of 10!!!
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April 2023 by Michael Denny
Took a vehicle to Thomas Collision to be repaired, Kerri was so awesome to work with, she handled EVERYTHING very professionally! She kept on top of things with myself and the insurance company! She even handled things that she didn’t really have to do! The work performed was also excellent and turned out great! Would definitely use them again! Thanks to the guys in the shop for providing an excellent outcome! Turnaround time was also top notch! Would definitely use them again! Thanks again Thomas Collision! Five Stars!!!Services: Painting
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December 2022 by Wendy Hall
Took my 2018 Ford Escape in from hitting a deer. They got my car in right away even set up a rental car with my insurance threw Thomas Collision as well. I really like it . I gave there car back on got mine all in one stop. Very good customer service. Awsome body work. A very Happy customer. Yes I recommend Thomas Collision Center for your collision needs. The owner's will do what needs to be done to get you fixed up. Even travel out of state to pick up parts.
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November 2022 by Dennis Thomas
Outstanding Customer service! Keith is the best.
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August 2022 by Greg Gracey
Dropped my truck off Wednesday and picked it up Friday afternoon! Great job and customer service! Truck looks great!! Would definitely recommend Thomas Collison to everyone!Service: Body & Trim
