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November 2023 by gladis loya
They are very professional and very helpful.
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September 2023 by David Starkey
Same day service and a drive through!
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June 2023 by Bree McNaughton
Apparently a ticket was never created for the garments that I dropped off, so when I tried to pick them back up a week later, they were effectively lost. Luckily, the manager was able to quickly find them (the next morning) after I gave him descriptions of my garments. The staff was nice and helpful, especially the manager, in finding the garments. However, I feel like this could have been avoided in a sense (e.g., maybe making sure that orders are logged into the computer instantly, communication between shifts, etc.). I understand that mistakes can happen, but my interactions with staff working at the drive through did not inspire overall confidence and I definitely would be hesitant to use their services again.
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May 2023 by Mr Pool Player
They don't clean caps or hats...bummer
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April 2023 by Bronwyn Blount
Curt and the staff came to our rescue when my daughter's wedding dress was discolored by another cleaner 2 weeks before the wedding. Still open Friday afternoon at 6:15 - we rushed over with the dress. Curt immediately knew what the problem was and felt confident he could fix it. We were in a panic - but he was patient and within a few days had the dress looking better than before. I appreciate so much that Yale Cleaners has great hours and is accessible. They are knowledgeable and reliable. Mostly they are kind and generous. I won't go anywhere else again.
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March 2023 by NEWAVE SOLUTIONS
We have used Yale Cleaners for 8 years and we had experienced excellent customer service and continued ease of delivery and pickup with their multiple customer service options. We had a small issue with a pair of slacks one time and the manager of the location took care of it immediately. We highly recommend Yale Cleaners for all your business and casual dry cleaning.
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January 2023 by Donna Penny - Allen
Easy drop off and pick up. There was a problem with my coat cleaning with residue left on it. I called and it was no problem to take it back and they re cleaned it. I was very happy!
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January 2023 by Taylor K.
Customer service is of an upmost importance and maby it was a bad day but the older woman who works there has horrible customer service and attentiveness. All of the younger employees have great attitudes and have the eagerness to help and provide a quick check in our out. Will give them another chance but might think of changing cleaners.
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November 2022 by Dwayne Roland (Asshole A/H)
Friendly staff , drive thru , quick and clean.
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October 2022 by Alicia Odum
It was my first time there. I will be doing some research because it seemed way overpriced. Two dresses and 1 shirt. 34+ dollars. The staff was friendly and it was clean.
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September 2022 by DeBrena Hilton
Unresolved search for jacket. Was given jacket with another customers name & number on receipt. When I pointed that out, they stated that they called & jacket wasn’t there’s either.
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August 2022 by Victor Y.
Jennifer is always friendly and give me 5 Star service. She goes above and beyond to take care of my clothes. She is an excellent representative of Yale cleaners-
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July 2022 by Athena ShaNice TV
Make sure you never change your phone number. We’ve asked home office to update phone number, still not done.
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July 2022 by V J
I like the fact that I can get my garments back in the same day!
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July 2022 by A A
Manager & staff are super rude & very unhelpful. Will take my business elsewhere.