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January 2024 by Mean Gene Bjj
Great service
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September 2023 by Laura Jamison
Dropped off a suit close to closing and it was ready ahead of schedule next day. The staff was very helpful and friendly.
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September 2023 by diana manning
The manager Avery is outstanding. He does above and beyond what is expected. He is professional, knowledgeable, and always does his best to give his customers the best experience! My clothes look like new! Always great dealing with such a caring and efficient staff!
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September 2023 by Nick Braumiller
The store manager Avery will go to any lengths necessary to return your garments in perfect condition!Had a stained silk shirt and it came back today - looks like brand new!I’d give 6 stars if possible!
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March 2023 by Deborah Boevers
They generally do a good job. You can be sure that if they can't do something, they are honest enough to let you know.
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August 2022 by Aaron K.
The only time I've been to the cleaners and had my stuff returned in WORSE condition. Do yourself a favor and go to a different location.
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May 2022 by Joanie W.
Don't use this laundromat. They lost a sweater that I gave them back at the end of April. I came to pick it up last week and they could not locate it. To be honest, I hesitated using this laundromat because when I dropped off 2 items, I was not given a receipt of any kind. But when I picked up the jacket and slacks everything was fine. When I dropped off the sweater a receipt was not given either. So when I came to pick up the sweater and they couldn't find it, I asked about receipts. I was told they just put the item under your name and that's it. Apparently that system is flawed. My sweater is lost was told they would contact the manager, but I haven't heard back from them. Will NEVER use this laundromat again. D*** way to do business.
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March 2022 by Ryan B.
New Yale Customer, used their services at this location for the first time. I was greeted as I expected, and gave the clothes to the attendant, and was provided priced per clothing item. However when I picked up my clothing items and got ready for work my clothes smelled. Like body odor, perhaps they weren't washed like they said they would but my clothes stink and I paid an arm and a leg to get them all cleaned. I would not recommend this cleaners to anyone, I can't even tell my clothing items were cleaned and washed. Disappointed.
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February 2022 by S Whiteman
Even when Yale Cleaners are busy, they still make the "drop off" and "pick up" experience easy. They seem to be adequately staffed, and do quality work in a timely manner. My 8 yr old coat looks like new again. I'm very pleased.
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January 2022 by Brian Weatherman
Well, I just got back from this place. I moved here in March and needed a place for dry cleaning. I took a very expensive suit that I purchased a year ago when I had the money to actually purchase something like this. I have worn this suit twice - once for my step daughters wedding and my own wedding. I took it here before my wedding on September 4th. During my wedding my wife noticed that there was a small hole near the shoulder. I took it back to them about 10 days after. They said they would see what they could do. Today is November 16th and I just got back today and it's not fixed. I was told it was due to bugs and not their fault. People there were not mean but when you have it for over two months and can't make a decision that's a problem. No one called...no one did really anything other than blame it on something else. I can't afford a suit like this again thanks to covid. I came to this specific place because of the ratings. I would give it zero stars if I could. They have done the cleaning fine but don't bring them with something wrong with it. Just falls on deaf ears. If you guys want to do something you call me not me call you. I don't expect that to happen anyway...... haven't done it since this incident.Update:. The suit was about a year old and always covered. I am not sure how this was a bug problem. It's ironic that you responded faster to this than you did to me after I dropped it off. I had someone fix it to the best of there abilities. You can tell something happened but it's not a hole an longer. I think if someone would have just communicated with me at an early stage instead of just hearing from the staff that no one has made a decision over and over I probably wouldn't have posted this. Pick up the phone and call. It's not that hard...
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January 2022 by Grant G.
Friendly, Prompt, Courteous & Reasonably priced. Highly recommend. I have never had any issues & am thoroughly content with their service.
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June 2021 by Brandon Lunsford
Absolutely the best service in town! They know your name when you walk in and already have your ticket pulled up before you walk in the door. Wanda and her team are hands down professionals. Thank you for all that you do! You guys are rockstars!Update: Stressed and running behind this morning, ran in to drop off some shirts and was greeted with a beautiful smile and pleasant attitude. Way to change someone's perspective Yale Cleaners! You guys rock!
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July 2018 by Stacy Wayman
I love this Yale location! Wanda, Linda, Deserae, Riley and Whitney always go above and beyond with their customer service! The best part is they always greet you with a smile on their face and a friendly chat�.
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July 2018 by Craig Oliver
Wanda and her team that includes Linda, Deserae, Riley and Whitney are so friendly and the service is the best, bar none!!! I wouldn't trust my dry cleaning or laundry with anyone else!!!
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July 2018 by Chuck Kolb
I highly recommend this Yale Cleaners location. Wanda, Linda, Whitney, Riley, & Deserae will greet you with a smile and excellent customer service. In the 10 years I have utilized this location, I have never had a lost or damaged garment. They treat my clothes better than I do!