Warehouses in Tulsa, OK

“When we were in a bind with a large shipment that needed temporary storage and logistical coordination for multiple pickups, Arco provided exactly what we were looking for. Brandon was prompt and thorough in coordination and offering services we turned out to need and Jacob's work on the transfers was handled with ease. Couldn't have asked for better service or pricing.”

“We have been working with this facility for a little over a year now and they are great to work with. Employees are knowledgeable, hard-working, and friendly. Wait times are quick and our drivers report that this is one of their favorite facilities.”

“After having been saddled with Sam's Club as the only warehouse club option in Tulsa for years, I am so glad Costco has finally come here! Dropped my Sam's membership nearly a year ago now with zero regrets. Here at Costco the customer service is friendly, the workers seem to actually enjoy their jobs, and they are efficient and helpful. The store is clean and well organized. Returns are super easy and friendly: I was greeted with a smile and an apology a few days ago when I returned some peaches that weren't sweet and flavorful like they were earlier in the summer. No hassles, no poor attitude, no slowness, no fumbling to look up a receipt in some other system (like at Sam's). And at the check-out they offer you boxes for easier carrying and place your items carefully back in the shopping cart. And I'm so glad they accept Visa and got rid of their relationship with American Express!! And even better, they accept Samsung Pay, which is so convenient for both my Costco membership card AND the Visa I use to pay! (Sorry, iPhone users, no Apple Pay yet.) I disagree with one other reviewer that their selection is poor. Of course when you're shopping at a warehouse club you don't get 5 or more different types of peanut butter; it's not cost-effective to stock multiple brands and options of similar items (read the Costco history on Wikipedia, if you're curious). But the options they do stock are generally excellent choices, including their own Kirkland Signature brand, and they have many unique products I've never seen elsewhere. Their meats, ready-made meals, quickserve items, and bakery goods, for example, are all excellent, and most are freshly made or prepared in store. Also unlike Sam's, they keep their fresh fruit and vegetables that require refrigeration in giant walk-in coolers, so that strawberries, for example, don't mold quickly like they do at Sam's (trust me, I have photos I've taken of containers containing molded strawberries right there on the shelf at Sam's, not just on one occasion but multiple times!). Next, where else in Tulsa can you buy a gallon of skim milk for $1.90 ($1.87 when I first started shopping there)?! Not even Aldi has milk that cheap. EDIT: Skim milk now at $3.15 or so!! Ridiculous! Gas prices are amazingly competitive, often 20 cents or more less than QuikTrip down the street...and it's Top Tier gas with 5x the EPA detergent requirement (again, unlike Sam's). Finally, I will shop and support a company that treats its workers fairly and pays them a decent wage. The employees are people, not cogs in a machine!

UPDATE: A lot of new employees, just a few of the original crew since store opening, it seems. I'm not of fan of the scrutiny at the self checkout. If you have such a problem with theft here, then get rid of self checkout and bring back more serviced checkout lines!

UPDATE: Staff at the door tells me every time I come in 15-30 minutes before close what time they close. I'm fully aware---been a member for years. I'm not someone who wants to feel rushed while shopping, even though I fully plan to get in and get out before closing time. I'm usually just grabbing one or two things for dinner that same night.

So, in summary:
1) Good customer service overall though room for improvement in certain roles
2) Good product selection
3) Excellent quality of Costco's own Kirkland Signature brand
4) Easy, friendly returns (part of #1)
5) Takes Visa and Samsung Pay
6) Fresh fruit/vegetables kept refrigerated as needed
7) Very competitive prices on high quality, Top Tier gasoline
8) Competitive prices on products in general
9) Treats their workers like people
10) Annoying scrutiny at self checkout; hate being treated like a thief”

“Clean, well laid out, and every time I've been there, it's not a kaotic mess. We have decided to transition from the Bixby location to this one. Both about the same distance from our location.”