Walgreens is a business where customers often receive friendly service from the staff. During weekday mornings, a gentleman is known for his helpful attitude, always getting what customers need with a smile and gratitude. The pharmacy staff, including the pharmacist, are appreciated for their kindness, especially toward customers' family members. However, there are some issues to note. At times, prescriptions are delayed because of stock shortages or mismatched information. One customer shared a negative experience where a prescription was put in the wrong name due to hospital error, highlighting the need for better verification processes. Additionally, the pharmacy website sometimes does not reflect the actual medication records, causing further delays. Long wait times can occur, especially when the pharmacy is busy, such as when it takes over for other local stores and experiences high customer volume. Despite these challenges, the staff frequently stay open past hours to serve customers, showing dedication. Overall, Walgreens is appreciated for its friendly service and commitment, but improvements in stock management and prescription accuracy could enhance the experience.
Really great gentleman in the mornings during the week days always gets me what I need with a smile and thanks me for my purchase give these cashiers a raise.
May 2025
Went to pick up prescriptions and was told my prescriptions had been lost, so I moved to Unidos.
July 2024
Pharmacy not communicating well r calling to confirm with the patient
