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March 2024 by Leaha Ann
The WORST customer service I've ever had walking into a Van's. The fact that I drove almost 2 hours to actually visit this and several other stores and they were no help at all. Tell me why there were at least 5 associates in this tiny store and no customers??!! I finally walled halfway in the store finally seen the sales on the wall, repeated them outlook and a worker finally said hi. I walked out out right after and heard "Have a good day." Yeah, no business from me my guy. I now understand why there were no customers. If I could put no stars I would. Save time, shop online!!!!!
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January 2024 by Armendi Terro
Called today jist now and the guy did not want to check prices or stock of anything. Very unhelpful. Lazy.
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September 2023 by Forrest Brandt
Great customer care. Nice sales—wish there were more sales
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October 2022 by chance horn
Always great service and friendly employees. My son and granddaughter's favorite store, ok it is actually hot topic, shh don't tell the vans store.
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August 2022 by Mamie Lee
Went to get shoes, really crowded and selection was low. We did find something so I guess that counts.
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August 2022 by Julz
Gril with blue hair, not as friendly. :( Got my shoes tho.
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June 2022 by Jessica Nicole
Ok customer service. Primarily rating badly due to the horrible product quality. Go literally anywhere else for VANS shoes. This store has so many shoes with obvious defects and look like Wish knock offs.Seriously don’t waste your time or money on this brand anymore they stopped making decent shoes
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May 2022 by Jennifer Woolfolk
Great place to buy vans tennis shoes.
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February 2022 by Noah Coen
I’ve been a loyal vans fan for years now. I have over 100 pair of vans in my collection, every time I come to this store the service very unprofessional as well as not carrying any selection of sizing…
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December 2021 by Matthew Young (Fnmatrix)
Store sold my wife a well worn, dirty pair of shoes at full price $60. Shoes were wrapped up like new but bottoms were completely stained by dirt, insoles were dirty, toe area was stained. The employees are too lazy to check returns if someone scammed them.Edit:Original review was a 1 star. Went there over my lunch break and the employee was very nice and understanding. She quickly found a similar pair to the one's purchased and quickly exchanged the shoes. She mentioned it has happened before and others recently have complained of receiving used shoes.
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December 2021 by Mrs. Moya
Seems like you need to ask people for service rather them coming up to you and asking if you need help like regular customer service. Would be Better if had more sizes other than that clean facility. Okay lighting.
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September 2021 by Howard Reeves
The staff is amazing.
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July 2021 by Robert Marquez
It was a nice place
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June 2021 by Nathan Bushey
My daughter loves this place so I guess I do too, lol ?Pics are right now at Woodland Hills.Not busy at all.
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May 2021 by Taylor Jett
Employees are always nice
