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August 2024 by Early Bird Picker
Very rude service. The main postal worker who is always at the counter complained about having to scan 6 or 7 packages in rather than a master scan sheet. Says he shouldn’t have to sit there and scan them all in one by one. I guess I’m sorry for asking him to do the literal job he’s hired to do? I definitely won’t be returning to this post office.
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August 2024 by parker bingenheimer
24/7 self service? But the door is always locked in the mornings. Tuesday at 5:40 locked
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May 2024 by Mr. Coffee
Thank you Doris! You were so helpful locating my letter.
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January 2024 by Aunt Kimmie
My mail carrier for Florence Park South neighborhood, either rings the doorbell or loudly knocks when dropping off mail. Today she knocked loudly 3 separate times. I was in a virtual meeting and had to stop my presentation because she kept interrupting; almost demanding that I come to to the door. I work from home and this disruption is unacceptable. When I tried to call the post office, there was no answer then the call got disconnected.
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December 2023 by Henry Eiser
He said that he could not print a return label for my package, send me over to office Depot I don't know why
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December 2023 by Thomas J. Ruck
Carrier messed up my delivery two days in a row, the manager went above and beyond to rectify the situation. Everyone makes mistakes, it's all about how you correct them.
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August 2023 by andranette Landrum
They were very helpful
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August 2023 by Bryan Ward
I love socialism
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August 2023 by Suzie Math
Nice and helpful people
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June 2023 by Mick Rott
Very rude lady behind the counter....was on a Saturday morning
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April 2023 by Melany Dawn
My P.O. Box is here, so I am well aware of the poor service. They definitely love shoving mail in boxes without regard. Have complained multiple times ?
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March 2023 by danger geist
I like my carrier, but this post office is the worst (specifically: laziest) one I’ve had to deal with in my life. I’ve had multiple issues over the 5 years they’ve been “my” post office, most egregiously returning my mail to senders as “undeliverable - invalid address” when the address has nothing wrong with it. If it gives you an idea of their callousness and unprofessionalism, I remember walking in one day last year and there was a sign that said “Our card reader is down and we can’t accept credit cards today. Okie dokie.” Most recently (this past December), I had a package delivered on their pallet. I went in the next morning to intercept it (as I was jumping on a plane to go home for my grandma’s funeral a few hours from then), and the front desk worker told me that the package indeed was received, but he wasn’t willing to go to the back to check if they had it - simply because he didn’t want to. It wasn’t like there was a line, either. He just flat out, unapologetically decided he didn’t feel like it. So I flew to my hometown without my mom’s Christmas gift, and planned on mailing the gift out as soon as I got back to Tulsa. Except, ten days later, it still hadn’t arrived. I went in to Donaldson’s to ask where the package was, and they said they had lost it and probably sent it back where it came from because the label was probably too hard to read. They took my name down and promised that the Donaldson manager would call me within 48 hours to work out a resolution. He/She never did so. I ended up having to get another of the same (custom-made) gift and had it express delivered to my mom, unwrapped, a few days before Christmas. Three days after Christmas, the lost package finally came to my house, but I had already gotten a replacement for the gift, and it was custom-made (so it couldn’t be returned). The labeling on the package was perfectly legible (see attached picture) and yet no excuses to account for why it was lost. It literally looks 3 weeks for Donaldson’s to receive my package on their pallet to deliver it to my home less than a mile away. To date, the manager at the post office has done nothing to recompense for this, not even a bare bones apology.SIDE NOTE: Part of the problem here is how under-manned this post office is. There are two regular post office workers at the front. One of them is often smiling and is genuinely helpful. The other is very rude and is typically scowling. When you walk in, you’ll know which one you’re dealing with as soon as you see their faces. I hope you get the kind, smiling gentleman.
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January 2023 by Jacqueline K
They LIE. It’s NOT OPEN 24 hours for the lobby.
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August 2022 by E. K.
It’s a post office. Terrible parking and far from public transit stop, needs to be more accessible. All but one customer service agent are incredible. Always a bit dingy.
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August 2022 by A J M
These people are super nice.
