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March 2024 by Liu Longton
I was treated pretty bad by my cashier. I got a little confused because I thought the deal was 2 for $25 like the sign said but it ended up being 2 for $55. So, I went to return them and make sure everything was straight but she was really rude and gave my husband and I the worst silent treatment. Not too many friendly interactions here anymore.
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February 2024 by Devon Nichole
I was nervous going in but as soon as I got the nerve to ask someone for help, Sierra was AMAZING!!! She helped me get a new healthy skin care routine going and explained the makeup we tried. She was amazing help and I definitely recommend her! Will be back!
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January 2024 by Michelle Young
Unfortunately I did not leave a satisfied customer. I did not know Ulta did hair treatments. Thanks to social media, I found that they did. I booked my appointment and was looking forward to my little spa moment.My 1 star rating is not against the store but for the lack of treatment I received from the beautician. I was supposed to be under the dryer for 10 minutes. She came and got probably after 5 minutes or less. There was another customer that was getting her hair washed while I was under the dryer. From the moment I was asked to move to the chair to rinse out my hair, to getting shampoo and conditioner....the lady next to me was still getting her hair shampoo etc. I didn't even get my scalp massaged. I also asked for a blow out due to the weather being cold.Needless to say, I walked away with my hair still looking dry and brittle as I walked into my appointment. And my hair was still wet. I even asked the young lady that helped me with selecting facial products to check my hair and she agreed it was still wetI could have saved my $40 and done it all myself. I was just looking forward to getting a little pampered and have some hydration to my hair?
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January 2024 by Ashley Richardson
Our stylist Olivia was amazing and someone helped me find some makeup and she was awesome too. First time here and I will be back
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December 2023 by sylvia johnson
Very nice customer service, really polite and very helpful, you will really like this location.
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December 2023 by Troy Richardson
The girl that checked us out was very rude because we would not give her our phone number that is up to me not her I'm 72 don't need a 20 year trying to manipulate me only there for a granddaughters present well merry Christmas Ulta Beauty !!!
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October 2023 by Angel Whetham
Always a good experience in Ulta :)
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October 2023 by James Swart
The ladies in this ulta are amazing! Always so helpful and friendly. I got all the things I need for self care.
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October 2023 by Gladys Carbonell
Never greeted or even recognized that I was walking in the store.
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October 2023 by Sierra Mason
I absolutely love this location ? always well stocked, super friendly staff, and well organized. The rewards program is awesome too - I end up getting free product for stuff I was planning on buying anyway!
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October 2023 by Bridgett Marie
What an amazing experience at this Ulta! Everyone is so friendly!!! They all know their stuff! Lacie is always helpful, I always look for her when I come in!? THIS IS MY FAVORITE ULTA!!!
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September 2023 by Charity Newsome
Poor customer service. Manager Lacey was very unprofessional and rude. I was here out of town to get my makeup done. I called a month ago to set appointment and verify information. I wrote down all appoint times, I was told first appointments were at 10:15, 11:15, and 12. When I got there they told me I was late for showing up at 10:15 because appointment was at 10. Stated they tried to call but they had the wrong number. I had even emailed them and never received email confirmation. I was rushed. When telling the manager Lacey my complaint she said “what would you like me to do about it”. Olivia the makeup artist was very nice. I will definitely be disputing the charge.
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September 2023 by Madelin Warren
I love Ulta but dang this one treats everyone like criminals or is it just me? I've always been a friendly shopper and have visited frequently but it gets old. Even with a basket I get followed around by at least 2 people evrytime I shop. I don't get asked if I even need anything they just watch me very "not obviously". I rather go to Sephora for that reason.
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September 2023 by Victoria Lesco
There's a lot of products. It isn't staffed very well. Little customer service. Their prices were the same as the salon and specialty stores. I was disappointed.
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July 2023 by Shady Lane
Smells like a dillards parfume counter every other time I try to visit. Maybe put the parfume in a back corner?With you and sephora playing like the whole stores a fragrance counter I'm now ordering all of my makeup from amazon or the direct suppliers instead. I wanted a jar of truly but I truly am not willing to have to take tylenol just to pick the jar up.