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December 2023 by Trudi Abbott
My experience only, but they don't keep their equipment in good working order. Tried 3 different pieces of the same equipment before one would run, then got it 30 miles away and quit working. Had to return and go to an actual rental company that actually rents and services their equipment.
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June 2022 by Kim Gage
I ordered a dryer on 6/1- scheduled delivery for 6/10. Stayed home all that day bc I was told it will be delivered between 3-7pm. Got a call at 7 pm saying that they will have to reschedule. Since I thought it was coming I had wet clothes in washer! We drove to the store hoping to pick one up in our truck- they couldn’t do anything for us. Couldn’t even get my money back that day! Said it would be 3-5 days. I canceled the order, drove to Lowe’s and bought a new one that night. Very poor customer service!!!!!
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October 2021 by Jill Henry
The 88th and Delaware location has been on a downward trajectory for about 2 years. It appears they are actively working to drive every retail customer away. They refused to help me in the lumber department - straight up refused! WTH? They force everyone to exit through the contractor area which is at the far end of the store for retail customers. It’s inconvenient and they seem unwilling to change. I have tried 3 times to purchase bagged rock from their garden center but they refuse to open the doors to the garden center. Even went inside to ask but no one knew how to get it opened. It’s ridiculous! I watched them let an 80 year old lady try to load 2 heavy bags of wet potting soil by herself while the workers watched. It’s not ok and I will be going to Lowe’s and recommend you do the same. Terrible!
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August 2021 by Teresa Forney
I live in Arizona, so I have never been to the Home Depot in Tulsa on Delaware. A dear friend of mine lives right across the street from this store. She's 85 years old and pretty much on her own. She does not drive and only gets around when a friend may be able to pick her up for a short time. She recently fell in her bathroom and broke her shower curtain rod. She knew she could replace it at Home Depot but couldn't get over there. She called to see if they could set one aside for her and told them her situation. The employee she spoke with asked her where she lived and told her he was going to have it delivered! Within minutes a Home Depot employee was at her door with the replacement. Not only did they go out of their way to deliver to her, the young man even installed it in her bathroom. I worry about my friend everyday and being so far away causes me to worry even more. I wish I could always be there to help Jackie, but unfortunately, I am not. These gracious employees of Home Depot have lessened my worries, and at the same time made an 85 year old woman very happy! For a big corporation as Home Depot to show such caring for one individual speaks volumes of their ethics. I do hope others will follow their lead. Kudos to all of you and a very special thanks to the 2 employees who took the time to care for my dear friend, Jackie. You guys are the best!!
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April 2021 by Erin Lucie
Do not get your windows from here!!! We paid several thousands of dollars for new windows that leak like Niagara Falls when it rains. They have the worst customer service and it has been a three year battle to get them to do anything about it. They will some one out to look and add another layer of caulking, which doesn’t work, we wait for it to rain, it still pours into our rooms.. we now have mold and wood rot obviously and they won’t do anything about it. They agreed that
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June 2020 by Phyllis Bushman
I like Lowe's best. they give my husband va discount without any issues. lots of times I have had issues with the no interest. but you have my husband. he likes you better than lowes.
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May 2020 by Vicki Duncan Stone
I needed assistance today to get a 6 foot shelving board down from a high shelf. I walked around and tried to find an associate to help me. I called the store’s customer service and requested for help on aisle 36. No one ever came. So I called again and still no one came to help me. I finally gave up and tried to get it myself. After a lot of work and pulling a muscle in my shoulder I was able to lower it enough to get get it in my basket.
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November 2018 by The Timbers TD
good rates and knowledgable staff, reasonable rates. Got a carpet stretcher when a hot water tank failed and soaked my carpet.
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April 2018 by Teresa Smith
Spent a fortune here!!! but the kitchen will be done soon!!!
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February 2017 by Ryan Garrett
To counter the one star rating below, this particular tool rental center is great. I've used them exclusively for truck rental, brush-hog rental, trenchers, overseeders, etc. The equipment is always in great shape and the process is very easy and affordable. I'd recommend them. Just don't rent the stuff I need.
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April 2016 by Meli Jackson
Very bad and old quipment. No instruction for use. Overcharged when returned on time.
