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March 2024 by V
I've shopped here for my child for years. Since she was 2 years old. Love the clothing styles and options. Super cute girl clothes. A lot of her holiday and special occasion dresses and shoes come from here. I have never had an issue ordering online and shipping to home or shipping to the store. Always have had a positive experience. Shipping to store is now an extra 20% off and I think that's worth it. I love shopping the sales and you can stack coupons and discounts. Also the only place I can buy my child jeans because they have the elastic waist band to adjust and have the sizes on 5/6, 6x-7 etc and regular, slim, and tall. It's very helpful for kiddos who are thin and have long legs. Employees at the store have always been decent in my experience and I've never had a long wait time in line or waiting for them to find my ship to store order. Ship to store pick up has been a fast process for me. My favorite store to get my daughter clothes at and she loves all her clothes from here. I think the quality is good she has had lots of her clothes for 1-2 years from here and they still look nice and can be passed down when she grows out of them.
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April 2023 by Shaun Nicholson
Employee never showed up to work and no one including corporate would answer the phone
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October 2022 by Shawn Gilman
Customer service is garbage. And watch your cc or debit card with this company. Took us a dozen calls to get our money returned.
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September 2022 by Kari Carter
Mia was absolutely amazing when it came to customer service!!!! She really looks like she loves what she does by being so helpful, kind, and patient while getting the items I needed. I truly appreciated all of that and more!!! I'll continue to shop here hoping to see her again. Thank you, Mia!!
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August 2022 by Maura L
We were already in the mall when I saw this store and remembered we needed a few items. The store is small but they had a large selection of items. The staff working was nice. There’s only one dressing room which isn’t a big deal but you’ll wait a little. Always happy with my purchase from TCP!
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January 2022 by Garen LeRoy
*NEVER USE THEIR CREDIT CARDS!!!They charge you ANY way they can. We recently paid our balance off by the day it was due, BEFORE 6pm. Then to our surprise we got a bill in the mail with a 2 dollar balance.So not only are you charged high interest on every purchase but they charge a 2 dollar fee just for using the card at all, except they don't include it in the total "balance"?I'LL NEVER USE THEIR CREDIT AGAIN!!*VERY DISORGANIZED.*CHEAP CLOTHES*POOR CUSTOMER SERVICE
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November 2021 by Brittany Rodriguez
Very rude customer service website says it closes at 8 when I got in with all 3 kids in tow the lady is holding the door shut and states they close at 7 there were no hours posted for Friday or Saturday on their windows. Very upsetting
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September 2021 by Kandice Nowak
I ordered my son uniforms for this school year. When the package arrived it had been torn open and clear taped back together. I was missing several items out of the package. Immediately contacted customer service but it was 5:01 and they closed at 5. So I filed a claim with Children’s Place to have my missing items either replaced or refunded. They emails back saying an investigation had been opened with UPS since it was damaged in shipping. This was middle of July. I emailed again 3 weeks ago (beginning of August) and was again told an investigation had been opened. I called and they said Monday they should know that hat the status is. That was 2 weeks ago. Now when I call, they’re busy helping other customers and it’s a high call volume and to call back. Then the phone hangs up.I’ve shopped here for the last 4 years religiously and never had this problem. I am beyond upset about this.
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September 2021 by Jacob Cummings
Terrible staff. It's a nightmare shopping here and I was already not looking forward to returing items. Double checked online, drove out there and they had the doors locked and had closed hours early.
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August 2021 by Briana Cleveland
Drove across Tulsa and sat in 20 minutes of construction traffic on 71st St. only to find that this location wasn’t open during its advertised hours. Lights were off and doors locked on a Saturday, August 21st at 11:30 am. I would recommend calling to make sure they’re open before wasting your time driving to the mall if this is your sole destination.
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August 2021 by Ivania Carpio
Says it is open at 10am Saturday, it’s 10:30am & I’m waiting for them to open
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August 2021 by Autumn F.
I have ordered many things online due to the pandemic. I return some things and was never credited back for the return on the children place credit card. I called the credit card company and they played stupid saying I need the return receipt. I had trash them due to thinking they was a honest company. I went to the children place store to ask for a list of all return I made with my children place credit card and they never got back to me, when I went in 2 times. They would tell me they was working on it but I knew that they was not going to do anything about it. I have lost 300. With them so you can see why I'm upset. My bill was always due the 21st of every month but I would pay it on the 16th of every month. I would get late fees of 29.00. they would give me a story that really confused me at the end that I would be so frustrated with how many different ways they could come up why I owe the $29 so I had to pay it. I now understand why the company is closing due to lose of customers they had stolen from. I hope this finds your answer why you should not shop with them, thank you
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August 2021 by Tiffany Douthitt
I ordered online. Items not ready same day. Less than half of items were available. Employees seem to have very little customer service skills. Uniforms good quality.
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August 2021 by Crystal Marie
The absolute worse. Everytime I go there they over charge me or double charge me for stuff. I would definitely not recommend this store to anyone. The service... It's like talking to a wall! Maybe if the employees would pay more attention to their job they wouldn't be waisting peoples time and money!
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July 2021 by Garen- Teed
*NEVER USE THEIR CREDIT CARDS!!!They charge you ANY way they can. We recently paid our balance off by the day it was due, BEFORE 6pm. Then to our surprise we got a bill in the mail with a 2 dollar balance.So not only are you charged high interest on every purchase but they charge a 2 dollar fee just for using the card at all, except they don't include it in the total "balance"?I'LL NEVER USE THEIR CREDIT AGAIN!!*VERY DISORGANIZED.*CHEAP CLOTHES*POOR CUSTOMER SERVICE
