-
October 2024 by Jaycee Postma
Tyler came over to my unit to do some work and he did a fantastic job as always. i appreciate all the hard work he does for this complex
-
October 2024 by Keta Kingsbury
There's roaches, the floors are all uneven, the wooden floor boards out on the balcony are rotted out I've had to have my AC worked on multiple times and because of that it ran my electric bill up to over $800 close to $900 and that's with me manually turning it off I can't refuse to turn off you know it's on auto and they're not going to help they knew the AC was messed up. Add dishwasher leaves occasionally I mentioned it to the maintenance guy before nothing was ever done about it the little soap holder in the shower it fell off the first day I moved in for the soap on it and then it went the steps are old and rickety nails sticking out so outdated. Have a neighbor a couple apartments down you're not safe with them out there because their dog attacks and they threaten to shoot people told the office and nothing's been done. I had to pay over $1200 close to $1300 deposit and I talked to neighbors and they paid less. When I signed my lease there was a $500 off on your last month's rent of your lease never got it.Instead I'm paying close to 200 if not more then what my rent is supposed to be. And in the fridge I can't put anything at the bottom cuz when I moved in the fridge had no bottom drawers whatsoever
-
October 2024 by Shay Hutsell
These are good quiet apartments, and our maintenance man Adam and his Co workers are really good about responding to any problems that are reported. Thanks again.
-
October 2024 by Kurt Brown
Maintenance is awesome! Our ac went out Sunday morning. We thought that we would have to wait several days for a response, but within the hour ON A WEEKEND we had a maintenance man at our door not only looking at the issue but having a solution ready. Now I'm sitting here 24 hours after the fact with a fully functioning central ac working
-
September 2024 by Natalie Ferguson
Cabinets look great, thanks Tyler!
-
September 2024 by Olivia Traylor
I’m only leaving this review because of Adam. Adam alone changed my experience here at riverchase in a positive way. Riverchase itself I can’t say much about… but I will leave this review about Adam because he goes over and beyond! Since he began working here he has helped the moment I ask for help. He is very kind, respectful, and funny! We were dealing with issues with bugs coming in from other surrounding units, he’s taken care of it almost single handily. We had our A/C go out just today and right before the weekend he was there just moments later to save the day! Our whole unit would just like to thank Adam for all that he does for us & all of the complex’s. I want to emphasize ADAM only has our 5 star vote. Tyler in maintenance too! Jennifer in front desk is lovely!
-
September 2024 by Katy McDaniel
Tyler and Adam are the best maintenance guys ever! They are quick, kind and efficient!
-
September 2024 by Jamal Adams
10/10 maintenance crew.
Thanks Tyler for always coming by for my work orders and doing an amazing job!
-
September 2024 by Morgan Moseley
It’s a decent living spot but be careful when you’re moving out. The office ladies that worked there when I lived here, stole my tv a day after they came to do a walk through with me.
-
September 2024 by Mechille Wedel
HEAVY ROACH INFESTATION!!! Lived here 7+yrs and it has only gotten worse. We are clean people and don’t keep food out, wipe counters, take out trash nightly. These pictures only capture a small glimpse of reality. Any time of day at least 20 reaches in kitchen, up to 50 at night. They are everywhere else: fridge, dishwasher, bathroom, laundry, closet, living room, ON MY BED AT NIGHT crawling on me and in the parking lot too. Disgusting and inhumane. We’ve called the office for years and they send out a bug guy who sprays apparently nothing because it’s only gotten worse. It’s become exhausting to constantly call the office and bring up the same issue. We’ve invested in our own products that seemingly have zero effect (raid, traps, gel, diatomaceous earth, citrus smells). Luckily our neighbors who live on the other side of building don’t have roaches, but it’s a gamble of “will I get an apartment by the roach nest” and is that worth taking? Believe the other reviews, because it’s no secret that Riverchase and roaches go hand in hand!
I do appreciate the maintenance team. All hard working and nice, however it’s a handful of guys stretched thin between tons of buildings and people. Sometimes they can address your issue quickly, but other times you will have to wait god knows how long even if it’s a serious issue.
Homeless and shady people roam the parking lot and creekside at night. We found a crack pipe on our stairs last month and even been followed up our stairs by a tweaker once. Cars are at risk of getting broken into so hide all your belongings.
Don’t let the beautiful plants and convenient location trick you. My point is: DON’T LIVE HERE!!!
-
September 2024 by makayla moore
These apartments are very attentive to your needs. Tyler is always on it with the work orders, thank you.
-
September 2024 by Ashlee Lewis
Thanks Tyler for coming to complete my work order for my unit. He did a great job explaining to me the problem and how he was able to fix it.
-
September 2024 by Plays for days Noob/Destroyer
Adam was professional, quick knowledgeable and very friendly. Highly recommend requesting Adam when available
-
September 2024 by Gayle Collums
I visited a resident today.. the water was unfit to drink, the water was running in the bathtub, the dishwasher didn’t work. Also one of the bathrooms is unusable. They have tried to get someone to come fix and no one comes. Pretty sad that the rent is so high that people can’t even afford to move out!
-
September 2024 by jazzmine bailey
Thank you Tyler for coming to fix my hot water. He always does a really good job
