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“My family has used couch for 20 years. This morning there was an unfortunate misunderstanding about a prescription. I was very upset. I called & am pleased to say the issue was rectified quickly. I’m sure we will use them for another 20 years”
“Excellent and professional attention. They are quick in the customer registration process and with their help the process becomes very simple. They offer good products and have good promotions. Special thanks to Thalia, she is very kind and always willing to help and find a solution.Excellent and professional attention. They are quick in the customer registration process and with their help the process becomes very simple. They offer good products and have good promotions. A special thank you to Thalía, she is very kind and always willing to help and find a solution.”
“The general consensus among many consumer that have bad service and poor attitude are common among many businesses. I had the opportunity to experience just the opposite of such commonality with GenScripts Pharmacy on 41st and Hudson in Tulsa. I was experiencing anxiety as I accidentally took a double dose of a certain medication and I needed advice from a pharmacist. First, I called the corner drug store that I purchased the medication from, but the recorded messages kept advising me on everything except what I needed to speak to a pharmacist. After my anxiety combined with my frustration forced me to remember GenScripts, as I have purchased other medication from them. In less than 2 minutes a pharmacist was on the phone and sounding courteous. I can sense her willingness to listen while understandably being busy with other clients. I stated my case and the name of the medication I took, she clarified the matter for me in about 40 seconds and assured me that I will live. She took away my anxiety, frustration, in exchange of nothing. GenScripts, does not preach customer service, they practice it. The pharmacist that rescued me is Courtney. Thank you again Courtney.”
“I had a wonderful first time experience at this pharmacy. The pharmacist came out and talked me through how to take my medication and even gave recommendations on some changes for me to make in order for taking the meds to be easier. Im so glad I chose to use this pharmacy!”
7AM - 11PM
4909 E 41st St, Tulsa
Pharmacies
“Went and got my bff a birthday cake and couldn't fit "Happy 33rd Birthday" on the cake so I just put how many days she has been born. She loved the cake so much she froze it.”
8AM - 12:30PM 1 - 6PM
717 S Houston Ave Ste 103, Tulsa
Pharmacies
“The pharmacist was great! She made sure I needed the immunization before getting it, so made sure I was educated. I didn’t know this Walgreens existed and in a great location if you work downtown. Parking was easy. The staff was super friendly.”
“Update:
The store manager contacted me almost immediately. I received a call from him, seeking clarification and apologizing again. He assured me that steps were being taken to address the employees behavior and prevent similar issues from occurring in the future.
What impressed me most about the store manager’s handling of the situation with his genuine concern and willingness to listen to my feedback. He made it clear that he valued customer satisfaction and was committed to providing a positive shopping experience for all.
His actions have restored my faith and Sam’s Club moving forward. I hope this never happens to any other customers again.
Original Post:
I recently had a truly disheartening experience at the Tulsa Hills location. While attempting to use a self-checkout machine that was clearly malfunctioning, I approached an older blonde-haired associate to help me process my transaction, who, instead of offering assistance, was extremely rude and questioned my ability to read.
The machine displayed 'Return scanner to holder' when it was already sitting. I removed and replaced the scanner, but the machine would not print my receipt. I attempted to fix the problem myself before tracking her down again after my card would not scan moments earlier; instead of offering to help, she asked me, 'Do you know how to read?'
I was so stunned- what if I did not know how to read? Truly disgusting comment.
Sam's Club should prioritize training their associates to provide helpful and respectful customer service. I spoke to a supervisor via the phone once left the store- she was apologetic. Despite that, this experience has left me questioning my future membership with the store after 20 years.”
“Well… I like to go to Walmart from 1872 Rt. 88 brick, nj. 08723 I feel good doing food shopping there, Because, I know almost everybody. I miss Danielle she is very polite, respectful and make people feel good while we are shopping and ++ also, Cindie and Jollie …I don’t understand , why they not there anymore ,or what happened , I only know that my family and we miss them .
In the pharmacy I know Stephanie, David, Daniel, the Chinese lady, and Cindie she have to coming back ? Thankyou. GOD Bless you All ? ??”
“Convenient location in mid town Tulsa. They always seem to have what I need for my “everyday” buys. I know they won’t have the same selection as a super center so I’m not measuring against that. Staff is always courteous and accessible . Always greater with smiles.”
“Getting gas was fairly fast not much waiting. I did enjoy the extra long gas hoses. It doesn't matter what side the gas cap is on. It will reach the other side if you drove up on the wrong side. The gas is cheaper here if you are a member”
“5/24 update - 1 yr later - same as before. Cafe employees are nice, and the food in the cafe is pretty fantastic.Prices for a lot of things are good. Store is clean. Plenty of check out lanes. I come here once a month to stock up on necessities and basic food items.”
2 - 7PM 9AM - 1:30PM
1701 S Yale Ave, Tulsa
Pharmacies
“This CVS provides the best pharmacy experience I've had in years! I do wish they had a drive-through, but otherwise... I never have long to wait and the staff remember my family. I love it!”
“Staff are always pleasant and helpful. They do a great job. Even though busy, the order pickers are very pleasant and helpful!
The produce needs some work, but overall, I am pleased with what they have. A good variety of items, even specialty foods.”
“Bob that works outside at the gasoline area is fantastic! I had changed purses, and my Sam’s card was not with me. As always, he is there to help, scanned the store card for me, and we had a nice visit while I got my gas. Bob turned what could’ve been a bad experience into a fun conversation with a very nice guy. Another lady joined in the fun, and she, too, had a story about Bob helping her. Bob is great!”
10AM - 8PM
6922 S Mingo Rd, Tulsa
Pharmacies
“I had misplaced my Sam's credit card. The customer service person immediately put me on their phone and connected me with the credit card company. My issue was resolved within 4 minutes. New card ordered and temporary card issued.
I'm giving this experience of five.”
“This pharmacy is great. All the help is .... helpful ! And friendly. It's easy to order items you need. Shipping is easy and they are very accommodating. Highly recommend.”
“T Roy Barnes Drugry and it's staff from the pharmacist to the technicians is simply the best in Tulsa, OK. And by a long shot too. Whenever I talk to them either on the phone or in person they have me feeling like I'm the governor or something. Do you know that they talked to me like I was a human being, worth something? In today's world it's hard to even get a live person on the other end let alone someone who is so gracious & accommodating as the entire staff at T Roy Barnes Drugry. To say I was impressed would be the understatement of the year! You guys are a damn sight better than literally every other pharmacy in T-Town. Bravo! Go to T Roy Barnes for that nostalgic feel good store visit that is unseen today.”
“I called to inquire and see if my dr sent my prescription to this pharmacy. And I had the wrong pharmacy. BUT. I spoke with Jessica. She was super friendly. Unlike most pharmacies that speak to you like they don’t have time. I’ll be switching here. Thanks Jessica!”
“The Prices are best in area always, but the design of the station is terrible. Should have been built with more space for the amount of vehicles that get fuel. Always….Always…..Always, design a gas station with an entrance AND an exit driveway, otherwise you get nothing but traffic jams with only one way in and the same way out. Hopefully, the construction that’s going on in the Sam’s parking lot, is a roomier station. Thank you.”
8:30AM - 12:30PM 1 - 5PM
1611 E 15th St, Tulsa
Pharmacies
“My son was diagnosed with Brain Cancer in 2018. He had no growth until 2021 and he began treatment in Sept 2021.
Through a series of unacceptable shipping practices from Stephenson Cancer Center in OKC, I began looking for a local Pharmacy for his Chemo medication. Dr Luke took my tear filled call and started getting us taken care of. When chemo stopped working in Aug 2022, we found a clinical trial in Feb 2023. Our local oncologist said insurance would not approve the trial meds. But Dr Luke fought hard for us and got them approved. Sadly the trial did not work but I am forever grateful for Dr Luke fighting hard for us! God Bless you Dr. Luke! ?”
8:30AM - 5:30PM
4444 E 41st St, Tulsa
Pharmacies
“I've been using this pharmacy for years, and they are the best. Very friendly and professional staff who go above and beyond for their customers. I've used all the "BIG" name pharmacies and often times it would feel like they were working against me, just to fill prescriptions. Not OU, they will do everything in their power to help you get everything you need and get it on time.”
“I just started using them i love it. They are pkgd just right always polite n curtious. And me being disabled its convient they deliver. Love it no complaints at all. Kim in tulsa area”
“Costco was extremely busy on Good Friday, with long lines and crowded aisles. Despite the chaos, the staff did a great job of keeping things moving and were helpful and friendly. It was definitely a hectic shopping experience, but we were able to get what we needed.”
9AM - 1:30PM 2 - 7PM
10711 E 71st St, Tulsa
Pharmacies
“Michelle (Pharmacist) is an unicorn. No matter who you are she treats you the same, she holds a conversation, greets you, offer assistance, asks if you have a reward card, all with a caring smile and attitude. She needs to be cloned..”
“Let's face it... no one thinks of Walmart when they think of clean stores... but I MUST say... this is THE CLEANEST Walmart I've EVER been to AAAAAND... the Associates working are the NICEST staff I've ever encountered in a Walmart!! I was asked TWICE if I needed any help finding anything! Whattt? I've never been to a Walmart where the employees were smiling AND WILLING to help!! So I felt a review was DEFINITELY in order! I now have a new fav store”
“I love this pharmacy very nice staff. Meds are pricey and they don't take good rx or anything like that to help make your meds cheaper which sucks. And I wish they were opened on weekends. There are times I run out of my meds because they are closed on weekends. Then I have to wait, and then get my body reuse to my meds when I get the new prescription. It's just annoying. ? Other then these 2 small complaints I'd recommend them to anyone!”
“Today was an enjoyable experience. Due to the holidays ringing in, we absolutely found the things we needed in stock with no problems. The Sam's sales and stock staff were extremely friendly and helpful. Sam's was extremely busy, but we made it through without any issues... which is somewhat rare at times. We are a couple of weeks away from Thanksgiving. I wish everyone a happy and safe shopping ' for the holidays... don't stress.”
9AM - 6PM
10827 S Memorial Dr, Tulsa
Pharmacies
“I had to go here because a prescription was cheaper than Walmart because my insurance wouldn't cover it. They were very nice. If it wouldn't be so much of a hassle I'd consider moving my ridiculous amount of prescriptions to them instead of Walmart. Definitely recommend checking them out”
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“This reminds me of what pharmacies used to be! If you have any questions.. they answer them, and if you need something at a certain time, it actually is available! It’s just crazy! Very very brilliant pharmacists!!”