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February 2024 by Drew Deibel
Dr. Duell performed surgery on my dachshund's herniated disc in his neck. Everyone was extremely polite and professional. The Dr explained everything well and didn't try to force me to make a quick/uneducated decision to proceed with the surgery. I called several times to check on Boomer while he was in their care and after I brought him home today. I was extremely concerned that he was sent home so early, but they answered my questions and offered support any time I called. He made a full recovery and was able to be active/happy for several years after the surgery.7 years later, I wanted to add to my 5 star review. My 6 yo cat was treated for a severe case of pyothorax in the OVS ICU. They were very honest about cost and her treatment/prognosis. I followed up with Dr. Nestor, and after several weeks of treatment she is back to 100%. This is after another vet in town took my $800 and sent her home on antibiotics, telling me it was likely cancer or an infection. She would have died if I didn't take her in for a second opinion at OVS.This place is expensive, but it's the only place I'd trust with my pets for anything life threatening.
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January 2024 by Amber Rogers
Dr. Jennifer Schultz and the entire staff at OVS provided wonderful care to not only our dog but us as owners as well. We were greeted immediately and our dog’s needs were urgently assessed. Our 5 year old frenchie experienced his first IVDD flare which ended up being a ruptured disc. Thankfully OVS was able to complete all the needed diagnostic testing (CT) and surgery same day. They throughly went over the plan from intake to discharge and Dr. Schultz reached out multiple times before and after surgery with her findings and updates. They welcomed calls and visits checking in at anytime and not once seemed “bothered”. I am thankful that our vet referred us to OVS and our Watson is back up on all 4!
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January 2024 by jake basher
Have had 2 terrible experiences here. Calling to let them know my dog had passed and trying to get help with cremation. The lady on the phone said one sec and then put us on hold. 5 minutes later a different lady picked up the phone and said if our dog had an emergency to bring them in for $120. We informed her that our dog had passed and she got an ATTITUDE with us. Are you serious??? We are grieving and you are going to give us an attitude when we tell you our dog has passed. 2nd experience was when our dogs back legs stopped working. Was on the phone CRYING and all the lady had to say was "you can bring her in if you want itll be $120" in a tone that just sounded like she did not care or want to be talking to me.These people need much better training on how to talk to people on the phone. Especially when going through something as hard as a pet passing.
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January 2024 by Alisa Hogle
TERRIBLE - Hoodwinked - All attentive when I first walked in, but once they got my money and I sat for endless hours waiting for an x-ray. After 3 hours, I left. I will not return, I do not recommend. Take your pet someplace else.
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January 2024 by R A
I have never met an entire staff with such rude and hostile attitudes. Never again would I take my pet there. If that's how the front desk acts then I can only imagine how they treat pets.
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January 2024 by Mike Brower
I literally just got ahold of this place on 1/6 @3pm and the lady I was on the phone with giggled 2 or 3 times and it almost sounded like a party or something was going on in the background. Seems highly unprofessional to be giggling on the phone when I'm worringly asking questions about my sick dog.
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January 2024 by D W.
This place is horrible! We took our senior dog there in Nov 2023, not sure what was wrong with him he was just very sick acting and lethargic one night. We were the only ones there, but they paid no attention to us and made us sit in the front lobby. Meanwhile as people filtered in with their pets, they all received priority attention and were immediately placed in rooms for treatment; an hour later we are still in the front lobby. They took our dog from us to do an exam and check his vitals. We inquired why we were still sitting in the front lobby, they then put us in a room; 45 min later we asked them to give us our dog back. I used the term " please reunite us with our dog". They brought him into our room dripping .... dripping with alcohol, he was literally leaving puddles of it on the floor. We are at the two-hour mark now. Waited and waited and finally a vet came in and said he had pneumonia and asked what we wanted to do: did we want a blood test, or chest x-rays, or for him to spend the night, or for him to receive any medication. My husband and I were shocked; why is the Vet, the doctor, asking us if we want treatment for him and what treatment to give him? Hell, yes, we want medicine for him and emergency treatment! It has now been almost 3 hours and they have done nothing for our dog except pour alcohol on him which they said was to help them do an ultrasound. They kept hinting that they are happy to do anything we want to him or let him spend the night. We got the distinct impression they were trying to pump-up our bill/ inflate the overall cost. The Vet was extremely vague, and we both got the feeling they absolutely did not care about our dog. We sat in the room for another hour then someone came in and told us they will prescribe some medicine but that it could take 2-4 more hours ...yes you heard me correctly...2- 4 more hours before anyone on their staff could get his prescriptions packaged up. At this point I got mad and asked point- blank " why the hell it is taking you guys so long, we've been here 4 hours and you haven't done anything" , here is what they said - " your dog isn't high on our priority list right now, we have other customers more important than you " . My husband and I almost fell out of our chairs. More than four hours earlier we were the ONLY FIRST customers in their building. I said please give us our medicine and let us go home. We sat there for another 25 minutes, at which time I went and complained to the front desk. They said they wanted to give him fluids via IV, even though he had a bowl of water in front of him and was drinking from it readily; so, we waited for that. This lady poked our dog with a big needle three different times and squeezed the IV bag hard to force the fluids into him (under his skin) as fast as possible, once the bubble on his back was full, she would pull it out and stick him again. At one point my husband was scrambling trying to stop two areas from bleeding because she kept sticking him in other areas to get the IV bag emptied under his skin; he had to ask her for cotton balls to help with the bleeding. She was harsh and showed absolutely no care or kindness to our dog at all. Finally got our antibiotics and ran from this horrible place- this was like being in the Twilight zone. We went to our vet two days later; he did not have pneumonia. OVS showed no care or concern or even kindness to our dog or us and went so far as to tell us they had other patients that were more important than we were. We will never again use this facility and will tell every pet owner we know to avoid this retched place. DO NOT use Oklahoma Vet Specialist (OVS). Our total elapsed time there was 4 hours and 10 minutes and received no treatment to speak of.
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December 2023 by Heather
Not satisfied with last visit on 11/27/23 to 11/28/23. Took our baby girl here and they didn't even have a Dr available until the next day to ultrasound. That's crazy! You are a 24hr hospital and should have someone on hand at all times to do any kind of procedure. Said my girl's small intestine was inflamed and debris in her gallbladder. They only sent her home on ursodiol. She got worse so I took her to Catoosa Small Animal Hospital a week later for 2nd opinion. They did everything for her in the same day. Believe she has a tumor on her gallbladder but not 100 percent certain. Ultrasounds can be misleading sometimes. But they sent her home with an antibiotic and a pill for nausea and to soothe her system along with ursodiol. Blows their mind that OVS didn't do this for her. OVS will be last resort cause Catoosa isn't 24 hours but they're open til 8pm and someone on call til 10pm. My girl seems to be doing better now and will go back to Catoosa in a week for recheck.
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December 2023 by Maddie
My dog tore his ACL and had to have surgery and I was so stressed! They ended up having a cancellation and he was able to get in for his surgery within 4 days of the tear. His surgeon was Dr. Duell and he was amazing!! I will definitely be recommending Dr. Duell and his team to friends and family - they made sure to explain the surgery to me and walk me through everything before they took him back for surgery and called to let me know when he was being prepped and when he was out of surgery. I also called before bed and in the morning for updates on how he was doing and they were happy to let me know!
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December 2023 by Angela Charlesworth
Dr. Goldie is The worst Vet ever we took our big boy in after calling and explaining what was going on and they said to bring him in and the vet walked in didn’t even touch our dog and tells us this is a facility that sees animals that are in Oregon failure or have traumatic injuries, and refused to treat our dog . Our family are all passionate about our animals, and we will never return to this facility again . If you would like a great facility to go to trying the emergency vet Jenks !!
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December 2023 by brenda faulkner
Dr Nestor and his staff are amazing I’m so thankful for them. They helped us with our Great Pyrenees. They found answers and continue to be amazing, they have stayed in touch with me throughout everything and stay on top of our needs. I can’t say enough amazing things about how much they truly care.I won’t go anywhere else.I trust them they are here to help and they do a fantastic job. Thank you for always being amazing.My Great Pyrenees is doing great now ❤️
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December 2023 by Tom H.
I drove 2 hours each way for a consultation after referrals from my primary vet for my 1 year old boxer puppy. I was discharged without the after visit summary and care instructions. Upon receiving them it was noted to contact if there was any concern. Pepper was continuing to vomit and I emailed, called and left messages. I have yet to hear from the doctor’s assistant. Each time I call and talk to reception they tell me to leave a message or call my primary vet. They do not have any urgency to get back to you regarding your concerns. The lack of follow up is unacceptable. I do not recommend going here. Find another specialist
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December 2023 by Anna Boyd
Very rude and hateful people
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December 2023 by Dave Petrovich
Took our baby 6 month old fluffy Frenchie to ER for more internal exams . The dr seemed cold and not wanting to be there during normal hrs ,spent 6 hrs there for tests and ultrasound. They shaved him without telling us . Spent a $1000 .for inconclusive Test tesults then said the colonoscopy for 2500 more. .!! No way took him back to our normal vet and they fixed him with better meds !
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November 2023 by Nathan Sisk
We recently took our cat in the middle of the night because he had an oozing wound near his tail that seemingly came out of nowhere. Everyone there was kind and helpful. Dr. Skinner determined he had an abscess that had ruptured. She gave him antibiotics and pain medicine and cleaned up the wound. She then gave us the instructions for caring for the wound, and after answering our questions, we took our cat home. In just a couple of days, the wound is already looking better, and we are so thankful for the help and care provided.
