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August 2024 by Mandy Simek
I brought my BMW X3 here due to a referral from a friend once I started having a coolant leak. They quoted me $1000 To replace a radiator hose. Out of curiosity because I thought how insane that quote was, I called the local BMW dealership who quoted me $600. The dealership also said they would re-run diagnostics on my car for no charge as they never charge for diagnosing a problem, but I got charged $100 for diagnosis of a coolant leak from the shop. The itemized, detailed summary of why it was so expensive the labor was quoted to be $800, if that wasn’t bad enough when I wanted to pick my car up, they told me they wouldn’t be there Until the afternoon and then on my way there around 4 o’clock, they text me saying they wanted to close up early today. As someone who really tries to support local ran businesses, this was a very disappointing encounter.
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August 2024 by daniel younger
Couldn’t ask for a better shop!
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August 2024 by Kevin palmer
Very friendly and intelligent mechanics there , the BEST
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July 2024 by Jeremy Knepper
This establishment the employees are straight up criminals horrible awful experience robbed me to the tune of $7,0000 un professional, they have completely no idea what they are doing total crooks. Stated my Land Rover needed water pump replaced among other things I paid them & on the way home it quit running they refused to make it right after a failed diagnosis. Please take your car anyplace else than this. I lost a bunch of $ & would hate anyone to have a similar experience there is NO WAY this place should still be in business! Nothing more than common criminals, crooks, & thieves.
Thank you & have a nice day!
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July 2024 by Alyssa Acosta
Very stuck up secretary, great way to lose business, can't do simple automotive work...lol
I ended up doing the work myself...lol
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March 2024 by J Byrams
I recommended O'Brien's to a friend to diagnose and repair his 2008 BMW 750i. They said he needed new spark plugs because the ones he just had installed (from another mechanic) were after market. For new spark plugs (Bosch) they gave him a price of over $400 (labor only). I told him to call the BMW dealership to check their price and BMW of Tulsa service department quoted him $289 (labor and parts). One of the reasons customers used these types of companies is to avoid dealerships (sometime) enormous fees. Lesson learned! Don't discount the dealerships!
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March 2024 by Om
Good Job thank you ? Robert and Landsi
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February 2024 by Matthew Spencer
Very poor professionalism completely inadamant and poor mechanical work these people got mad because I asked him if my car would be finished by the end of day told me it would if I dropped it off at 8:00 a.m. and this is the second time I'm taking it back to fix the same problem at the sum of some $4500 completely ridiculous
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February 2024 by Rob davis
Had my car towed to O’Brien and was told that I need a new battery for my 08 s550, had the battery replace and some bubs. and 400 dollars later so drove my car home and parked it for about a week, and when I went to start my car to attend an event in okc only to find out my battery is dead hmm makes me wonder did I just get a 400 dollar jump. But i will never go back to O’Brien
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December 2023 by Dennis Thomas
I was wondering why the tire pressure code wasn’t reset
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December 2023 by Shavonte Celestine
Great service, and the team was able to get me in and out. Very personable and they actually answer and respond to phone calls/text.
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December 2023 by Clint Nicholson
Lindsey and David are amazing, and provided great service. Highly recommend!
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November 2023 by Jill Dail
Great first time experience. I brought in my Mini Cooper Clubman for an oil change and tire rotation. The staff was friendly and helpful. They explained what other services I should consider for the future without pressure and I felt their pricing was very reasonable. Will definitely be visiting again.Service: General repairs & maintenance
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November 2023 by Retep S
Obrien Performance is a professional and expert service center for all of your import and luxury car needs.
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November 2023 by Jonathon Knapp
I have been using O'Brien Auto to maintain our cars for over a decade. I have always been very pleased with thier honesty and professionalism, recently I was traveling out of the country and my daughter had a check engine light on prior to her return to KU, the staff got her in to check the car to ensure it was safe to drive back to school. Little things like this make all the difference in the world. Great crew and always friendly.Only place we go for out of warranty Mercedes work!Thanks again!
