-
June 2024 by Nicole Smith
We had a promise with a shattered phone. We went to Walmart, and the guy there messed around for 40 minutes ( clueless), so we went to the metro store nearby. The T moble technician that's assisted us quickly, and we were very happy with the service
-
May 2024 by Sarahi Guzman
Literally porting over, I asked about the promotions and long story short the “district manager” at this location in the girl working there quoted me “less then 300” for the phone 12 when porting over lmaoo ? I was like what’s the “deal promotion” on that. So then I went to the one on Sheridan down the road in was 189.00$ out the door with the port over!! So long story short don’t let this store scam you for more money!!! Literally disgusting how I said I don’t want any hidden fees or any bundle deals in they still did that, not knowing I knew how they work in mentioned that to them multiple times!!! So guys if you need a phone go to the one on Sheridan NOT ADMIRAL!
-
March 2024 by Jessica Ward
Kelli is the bomb! She provided great customer service and had the best attitude! I would recommend anyone to go see her! She's that good!
-
February 2024 by John Turner
We tried going over here to get my friend. A new phone and sat outside for about a half an hour. Waiting for them to open the doors. Even one of the employees was sitting outside waiting for somebody to come with a key to open the store. Apparently they don't care about doing business there. I would stay away. Go to the other store office Sheridan. Less than a mile away the girl there is fantastic.
-
November 2023 by Mistydawn Bratcher
The staff is knowledgeable and helps me with any problem I have
-
July 2023 by Amber Marshall
Great service very helpful
-
July 2023 by Warren Wirth
Detail oriented
-
July 2023 by Joaquin Aguilar
Terrible service yesterday I bought a new unlocked phone so I could always use my same number but it turns out that I couldn't until I went to the store and for helping me with that they charged me 47 dollars... I think that is unfair, then I gave him the phone that I was using my wife and when we insert the SIM it doesn't mean that we have to go to the store again and pay another 47 dollars, that I think is a theft considering that the phones were bought in the metro store ?☹️
-
April 2023 by Cordero Campbell
Had a really great guy help me with my phone upgrade and selection.
-
April 2023 by Alissa Judy
Nice service and great products
-
March 2023 by Denise S
My experience with Kobe was beyond what I expected. He went farther than an extra mile to provide extreme customer service. I am proud to he with Metro today. Thanks Kobe!
-
March 2023 by John Walker
Not this store or any in particular but this is definitely the worst service I've ever had. Most my bad experience comes from the incompetent customer service representatives. I've been trying to get the acp discount applied to my phone bill for over 2 months. There's always an issue on metro pcs part. National verifier says I was good to go, but for some reason metro has trouble figuring out. I've made countless and stressful phone calls over the past 2 month only for nothing to be accomplished. I would never recommend this service provider. I will be making changes to my service provider real soon.
-
January 2023 by Nicole Hawkins
Counter representative gave me the run around, said that I needed to call Customer service to fix a problem that Customer Service said that Customer Service INSIDE THE STORE is supposed to fix..UGH!
-
October 2022 by Gerardo Escobar
It's better than the one on 21 and Garnett they treat me better
-
September 2022 by Stivo Stivo
I had a good experience here they were very helpful quick service and accurate... I lost my phone and they were able to find me a phone for a reasonable price... with that phone I was able to track the phone down that I lost very good service thank you
