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April 2024 by Sabrina Dennis
Very friendly and caring people
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April 2024 by jonathan wilson
My Fiance and I went in to do her taxes and the lady we got was very unprofessional. We are young and we didn’t know and were never taught that we were supposed to keep our gas receipts and other expenses for taxes. When the tax “professional” asked if she had any of these and my Fiance said no, the lady asked how old she was and when my Fiance said 21 the lady said, “Well you have 9 years because stupid doesn’t count after 30.” This was very unprofessional and I would absolutely love to go to someone else for my Fiance to do her taxes because of this experience. All though we can’t because the tax “professional” kept all of her documents. We will never return to HR Block after this.
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February 2024 by Whitney Montgomery
I'm totally unsatisfied with my services and this will be the last year I file with H & R block. Last year I went to 71st and memorial office to do my taxes. They didn't sign me up for the emerald advance that I receive every year when I do my taxes and he told me he did and did not sign me up for it. This year I picked another h and r block location. The lady( Amanda) that I had this time was so unprofessional. She talked about herself and personal life the whole visit losing sight of the reason I was there was to do my taxes not listen to all her personal problems. She was suppose to use my bank account for my state check but she talked so much about herself that she submitted my return and did not do anything I asked her to do and im very upset about it. This is the 2nd year this has happen and I don't see myself coming back next year. I been a faithful customer with h and r block for almost 20 years and I feel like it's time for me let somebody else do my taxes. I felt like I paid over $400 for someone to prepare my taxes and did not do ANYTHING I needed done. I hope she enjoys her payment cause I will not be returning and at least she got what she wanted and I see that's all that matters is a payment not the satisfaction of the customers
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February 2024 by Randi Kratz
Great place
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January 2024 by B H
Shanika is knowledgeable professional kind very informative we will never go to another tax preparer!
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January 2024 by Michelle Luton
Friendly and quick experience
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January 2024 by Jessica Winfield
Recommended Highly!!!
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August 2023 by Teresa Young
Anita at H&R is AWESOME!!
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April 2023 by Robert Clark
my HR block tax consultant is a Goodess.
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March 2023 by Ron Parker
Called to have them process my business return for 2022 and the lady was very short with me. She cut me off and tried to end the call before I could share vital information. Poor experience with this location, would highly recommend leadership to coach this team to be more patient and really listen to their clients.
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March 2023 by Vicki J. Smith
The tax representative was very knowledgeable with taxes and the software. Also, she was very courteous, and explained the taxes very well.
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February 2023 by Mitch Mccarthy
Been using them for year's and will continue.
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August 2022 by Carrie Battle
Great support
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August 2022 by Rashida Forbes
Very Friendly and professional
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August 2022 by Doug Burgess
Amanda is awesome
