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October 2025 by Greg Tilley
The young lady that I worked with was a delight. She was knowledgeable, very friendly and had a positive attitude. If I owned a company, she's the kind of employee I would love to have working for me.
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October 2025 by Jason 1001
Reserved a car online for $300 show up to pick said car up they don’t have that car they only have compacts and then they added fees totaling $700 this place and people working here are the worst
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October 2025 by Gloria McCormick
My service agent Ms Nelle was very friendly and professional from leasing to return!
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October 2025 by analea
AMANDA, oh my goodness, Amanda saved our lives with our reservation. We had a horrendous wedding day and just needed out and Amanda made sure we were nothing but taken care of. I will forever be grateful for the work and dedication she put in to take care of her customers. If you are looking for a great person to work with ask for AMANDA!!!!!!
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September 2025 by Chico James
Real good service, the desk clerk is really helpful and sweet ❤️
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September 2025 by Gary Murphy
Amanda, was the best! Even though I was a little testy due to my wife just having a wreck and her needing to get the car before a very busy weekend, She really made the difference. Amanda *****
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September 2025 by Ross Durant
Confirmed my reservation, and then called an hour before to tell me rental time there would be no car. Said they would transfer the reservation to another location. Didn’t happen.
Then stated the call was a courtesy call, that they did me a favor. I would consider it a courtesy at a minimum to honor a confirmed reservation.
So fyi if TUL is out of inventory, don’t try here either.
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September 2025 by Mj Mj
The lady at location is named Nelly and as I asked for a quote she advised me of calling or visiting the website because she was busy and could not do it. The lady locks door after I left and sat in office busy where and I went back to door I asked for her name now idk if this is her name but the 41st memorial location needs to get it together very uncreditable service.
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August 2025 by Megan Robinson
I had a great experience with Nelly!! She went above and beyond, gave me her cell for any issues, was very responsive and got me to save some money by purchasing gas upfront! She was the best!!
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August 2025 by J Wil
Nellie was absolutely fabulous! Thanks a bunch my dear and keep up the great energy and positivity
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August 2025 by Ms miissy cheeks
They only have electric cars
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August 2025 by Live Wire
Went to here after an insurance claim. Waited 3 hours to be picked up. Even after scheduling ahead, and calling. Was picked up by a women who didn't even say hi, didnt help me with the car door as it was a Tesla and ive never been in one before, just very cold and distracted. Kept getting on her phone, no conversation or anything, didnt even say hi how your doing handshake nothing. Not even simple pleasentries,when I got there was informed that was the only car available. I refused because im nervous about driving a electric car and had to cancel getting my car worked on. Things like this really are inconvenient. I get it they only can do whay they have but they need to mention what they have on hand before they accept a scheduled rental.
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August 2025 by Mike Lowry
Great place that has great customer service. Insurance company had an issue and Jamari took great care of me.
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August 2025 by Michael Hamner
I’m giving it 1 star because i can’t give it zero. Terrible phone etiquette. The employees must think that their paychecks just magically appear and that customers are an unfortunate nuisance that gets in the way of them doing their real job, which apparently is to give bad service and Lisa off new customers. DO NOT GO HERE!!!!
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July 2025 by Naomie Nichols
Made a reservation a month ago, go to pick up the car, but they don't have one available. The only they could say is we will cancel it, good luck! Not helpful at all
