The customer service is not good at all. Called in about extending my due date on the car I rented. They left me on hold and forgot about me. Sad.. next time I'll just go somewhere else. And this was twice in a day.
June 2024
Insurance was paying for rental but they would not take my debit card for deposit. They their computer won't run Arvest cards. I have never had a problem anywhere else. I will never go there or recommend Hertz to anyone.
May 2024
Amanda went above and beyond to help us. We rented a car because of a accident and had to keep it a few days longer than insurance would pay. She was so helpful and very polite. She explained everything so we understood. I would definitely recommend to anyone. I will be going back to this location if I need to rent a car... read full comment
