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February 2024 by Cinda Pasqua
Great customer service!! They were very accomodating and made sure I got to my morning meeting on time!! Car is always washed and looks the best after going in for any type of service!! Thank you!!!
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February 2024 by Charlie Taylor
Great overall service visit.
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February 2024 by Trinity Price
Service was consistent in texting but it took forever for my part to come in and I had to remind the service person to give me a receipt of what service was even done that day I dropped my car off. I had to come to the shop several times before I actually was able to receive service. They didn’t offer to clean my car after they worked in it and had a hard time even offering a loaner when I had to work.
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February 2024 by Haider Quazilbash
Super easy. Dropped the vehicle without an appointment and it was ready a couple of hours later!
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February 2024 by Robert Bultman
Justin greeted us immediately. He listen to what we wanted and advised on additional services needed, rotation and new battery. He was extremely efficient and kept us updatd during the service process.
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January 2024 by Faythe M
Ask for Zach Brown he is the MVP of car sales. He will go above and beyond for you. I bought a ID 4 in 2023 and he was amazing and thoughtful and knowledgeable.
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January 2024 by Abron Medcalf
Great employees showing great customer service
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January 2024 by Ashley Raborn
Great service center
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January 2024 by Courtney Roth
I test drove one car and it ended up being the one I wanted. Keith Johnson was the sales consultant who assisted me that day. He has such a great personality and buying a car can be stressful he made the process so easy.
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January 2024 by Kip Jennings
First time buying a VW, and I have been pleasantly surprised. Atlas Cross sport feels comfortable and powerful. I feel like I'm in a luxury car, and I can't afford a luxury car! The buying experience at Don Thornton was fantastic! I cannot say enough about that. Our saleswoman, Katelyn W. was always present, but never pushy. She made us feel very comfortable, and not dreading a car dealership like I have in the past. I keep my vehicles a long time, but I plan on shopping with Don Thornton VW again, they've made a customer for life.I am interested to see how the service department will be, I will try and update in a few months when my first oil change comes due.Keep up the good work Katelyn and Don Thornton VW!
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January 2024 by Cherish Darnell
I had a wonderful experience as always. They listen to my concerns and are so wonderful to take care of my needs. They are minor things but they act like what I need is very important. I appreciate that. I had a regular oil change and a tire rotation done and they were so quick to get me fixed up in under an hour.
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January 2024 by S.T. Sullivan
While making trip across country had problems with my TDI DEF system in Mo. I contacted the dealership and spoke with Wes. Told him my problem and he assured me that they could help. I got car to them and got rental a car from next store and continued my Christmas trip west with plans to pickup car on return. Wes kept me informed of his progress and had car ready on our return. Can’t say enough about how this dealership and its personnel do it right. VW dealerships around country could learn from them.
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January 2024 by Amanda Williams
Zach and staff were great! This is our 3rd Atlas we have bought from VW of Tulsa and Zach has always helped us and been extremely helpful and knowledgeable! We appreciate then working with our requests and within our time frame!
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January 2024 by Daniel Stover
The day of service was actually top notch. Charles was very helpful, nice and energetic. The job was done quickly and looks great. The only problem was this is the 3rd time I had to drive to town to get it done.
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January 2024 by Natalie
Jerome was a great sales consultant. He was patient and helpful. He allowed us the time and space to speak about our options privately, and also provided helpful feedback/information. We really enjoyed working with him.
