Dollar General is a very busy store with lots of inventory changing daily. Reviews note that most stores have empty shelves because they are busy and usually don't have enough employees, with one location described as having empty shelves and being dirty, with a lot of stealing. However, other experiences are positive. The employees are often the biggest surprise, with sales associates stopping what they are doing to personally escort customers to find hard-to-find products. Clerks are described as very pleasant and very helpful with tasks like price checks. One reviewer can definitely tell the manager is building a culture where employees understand the importance of proper customer service. The store selections are generally stocked, allowing customers to find specific products, and the store can be in decent shape. It is considered an all-in-all good store where helpful interactions with both staff and other customers occur.
