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January 2025 by Ty Glover
DO NOT GET THE MONTH PASS. I am a student at osu so I can only workout here on summer and winter breaks. I got a month pass for winter break and was told to give the employee at the front desk my phone number. The last 4 times I’ve come in, it has confused the employees. Today there was extra trouble with this, 3 people tried to help me and they could only find my expired memberships. I was even asked if I could prove I had the month pass via bank statement instead of them simply finding it. Will not be returning here next summer.
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December 2024 by Sarah Robertson
Not helpful employees or well informed. Go to the Broken Arrow location, it’s bigger, cleaner and the employees are much better!
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December 2024 by MOHAMMED EZZULDEEN
Very nice fitness gym in Tulsa.
Clean.
Organized.
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December 2024 by Caitlin Collins
They don’t honor the 1-day free pass. They told us it was due to the “other terms apply” portion of the clause at the bottom, but it’s actually just this location, as confirmed by the general manager.
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December 2024 by Steven Collins
Use of predatory trial offers. Read the fine print, and be sure to ask questions. Buyer beware.
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December 2024 by roshan staudenbaur
Reid was very helpful and well mannered, made my crunch experience very enjoyable thank you!
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December 2024 by Michael Tobin
Positive: 1) Free three day trial period. 2) People at front desk were nice and didn't do the usual sales pitches. 3) Variety in exercise equipment
Negative: 1) Music volume! Why do they blast it at such decibels?! I am half deaf and it was still way loud. You can hear it in a car from the parking lot. Headache inducing. 2) The whole gym is nearly covered in mirrors. Not everyone needs to admire their selves while working out. Maybe the anorexic looking girls and 'roid raged guys at this gym do but many people don't. 3) Only seen literally one Smith Machine. Not all of us wanna do squats with barbells that seem way too long in length which makes them feel uneven.
All in all, not a bad gym but just the overwhelming blasting of crappy EDM music was enough to make an actual workout difficult to achieve. Don't reply back with the generic response which includes the same email given in every other bad review. That is just an insult.
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December 2024 by J B
Update: Just received a call from someone by the name of SNOW (that’s what it sounded like on my vmail). Snow mentioned again that in order to complete my account I need to provide 2 forms of payment. Even though the “head manager” Zach I spoke with earlier stated he would put a note in my account saying that I didn’t have to provide additional payment info!
Buyer beware manager at this location will try to pull a bait and switch if you aren’t careful! I just signed up for a membership at this location using my discover card. The goofy manager just called me and told me there was a problem with my payment method. Even though the charge is showing as pending on my end. Online there are two options for payment method. One method is where you can provide your routing info to save $2 a month. I didn’t choose that option. But the incompetent manager tried to tell me it’s a must that I provide my banking info. Which isn’t true. Then proceeds to say online info isn’t correct. I let him know this gym is already presenting its self as a problem and I signed up less than an hour ago. I ask him to cancel the membership since it hasn’t even been an hour since I signed up. And this guy proceeds to tell me it will be $30 to cancel a membership that I literally just paid 1 cent for. I will definitely be giving a 30 day notice to cancel on 02/07/25! Since that’s when I will be charged 49.99 for an annual fee! The manager tried to tel me on my end it will show the payment as pending but it may not go through. So tomorrow when the 1cent charge post to my account I will update this review with a photo of the posted transaction.
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December 2024 by Gabriela Puche, MS, RDN, LD
It's a decent gym for the price that you pay. However, the level of professionalism is "bottom of the barrel". They will try to sell you supplements, memberships you don't want, and personal training. I just want to work out- that's it. I don't want any of the extra stuff. This is the definition of toxic capitalism in fitness.
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December 2024 by Benjamin Stenzel
I was a member for a couple of months, but once they found out I worked for a competing gym, they canceled my membership. I was promised a refund for two monthly payments, but after three months, countless calls, and repeated assurances that the refund was “coming soon,” I still haven’t received anything. Very disappointing experience.
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December 2024 by M. Elwood
Updated: I have contacted, didn’t get anywhere. Now crunch has taken another monthly membership from my account after I was told it would not happen. Was told by Kaymen I would be refunded. Still no refund.
I decided a few months back to join crunch and to get a personal trainer, thinking it was the better gym for all the reviews. The trainer I had ended up leaving and Kaymen (manager in training) is refusing to put me with someone that I am already comfortable with and can work with my schedule, also already knows my injuries and is confident in working around them. After waiting 4 months for him to fix what I was paying for personal training sessions. Just beware of what you’re getting into!
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December 2024 by Colleen O
Your instructor and personal trainer, Shelby is amazing! You all are blessed to have her. I'm a fitness coach and PT that came to try your location while on vacay my family. She was outstanding! I took her tread n shed and pilates classes and loved them! And, I loved them both bc of her. She most definitely needs to be recognized! Ty for the great experience!☺️🙏
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November 2024 by N.R
Great gym to work out. But don't recomend leaving your kids at the care center, ladies there are always on there phones not even watching over the kids.
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November 2024 by Jordan Maples
Great place to work out and be social. Don't go here go date though, most girls have RBF and will scour at you if you approach them, yet, still want you to watch their equipment while they go to the bathroom. It's a trap, just don't do it.
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November 2024 by Laura Molina
Always an amazing atmosphere in this gym from the staff to the equipment. I don't have to fight anyone for equipment not to mention that gym members DO ASK if you are using the plates on the equipment the YOU ARE USING. If I could give them 10 stars 🌟 I would.