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February 2024 by M Calli
Don't expect much from these minimum wage employees cricket as a whole is going down the drain.
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November 2023 by jennifersean hellard
The new manager, Jennifer, is outstanding! Very friendly and helpful. This is my store from now on.
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August 2023 by Richard Ajanel
I just want to say that he doesn't even deserve this star because of the incompetent workers who provide a lousy service and are also too racist
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March 2023 by Ehsan
My wife went to this store to get a E sim card for her iphone 14 and the employee mistakenly connected her new phone to my number therefore disconnected my line. This mistake could have been corrected but instead he informed her that he had called his district manager and he said there is nothing else they can do, he refused to call his manager or ask for help. Then he went on to force my wife and my kid out of the store and told her never come back here again, at that time I walked into the store and realized what he was doing! We understand mistakes happen but this kind of unstable behavior and bad customer service is unacceptable, when I walked in he fixed the problem and was going to charge me again for the mistake he made. I have never seen this kind of customer service and also he asked me never come back here again.
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December 2022 by Mary Cruse
Oh my gosh wonderful customer service! Very clean store. Kristi was so helpful and answered all my questions and was so kind this is the only cricket store I will go to!!!
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August 2022 by Tim Sanders
Had exactly what I needed in stock thanks guys
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December 2020 by Bryan Brown
Would not recommend Cricket service. It has taken 20 minutes so far to down load google maps. That’s with iPhone 12 processor and 3 LTE bars. Text messages and phone calls take at least a minute to send.
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November 2020 by Luis Nunez
Good service but yall nee to fix the heater it's too cold for anyone I'd imagine the woman that work there poor them
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November 2020 by Mary Fisher
great speed i never have trouble with loss of signal or data speed HIGHLY RECOMMEND!!
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October 2020 by Nengpi Segovia
Lack of knowledge of device's information, lack of customer service, the worker looked like she just woke up and came to work. The other worker must have been new so it was understandable. Not asking for much.
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September 2020 by Rod
The employees did not know what they were doing. They did not know the prices to the phones I tried buying a phone I swipe my credit card it didn't work employees tell me the machine is not working so I didn't get a phone the next morning I had $200 took from my bank account from this cricket wireless it's been two weeks and cricket still won't refund my $200 saying they don't have it but my bank statement says they do ????
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July 2020 by Redman's Gold N Gems
Fast N Friendly ??
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July 2020 by Shane King
Service is great
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July 2020 by Adam Culp
I started a new plan that came with a new phone. I was encouraged to upgrade to another phone by paying some more money. I did so to the tune of $185.The phone had trouble right out of the box. The touchscreen was non-responsive half the time. It was laggy.I came into the store to return the phone the next business day. I was told that they couldn't take returns because the internet was out. Same thing every day for the next two days. I get it. These things happen. Too bad they couldn't run a hotspot.When I finally was able to return the phone, they offered to exchange it or upgrade it. I asked for the free phone. The answer, "no longer available". Now I have a SIM Card and no phone. Thanks CRICKET.
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July 2020 by Frank Derrel
after going to the broken arrow location and being treated horribly, the ladies at this location were absolutely helpful and amazing !
