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January 2024 by TROPHY TRUTH
If there was a half a star, I would’ve clicked it on this day 12/23/2023 @ 1:50 pm I called to asked some questions the lady was so rude hanging up in my face cussing at me the worst customer service ever I’m on hold with corporate now something really needs to be done about how there treating people there .
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November 2023 by Vanessa Diaz
I came in and ported my number and ian was absolutely was fantastic! I've been a customer for 4 months now and I come in for any and everything and I'm always helped quickly and with so much open and friendly customer service. I highly recommend this store!!!! Thanks ian!!!!
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November 2023 by Timothy Dewayne
All in all I enjoyed my visit and I plan on sticking with cricket for awhile
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September 2023 by Randy Fulps
Very nice people good service
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September 2023 by Letha Hanham
Ian&coworker @store was very good.Taken care of One&Done for phones. He deserves a increase in pay he really cares the ph is working properly. & his assistant that day also, this was apprx 3wks ago,sorry late replying on review.
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September 2023 by Cade Freeman
Came in looking to transfer service. Ian helped me out with no problems was very helpful and very informative.
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August 2023 by Curt Harrison
Nice and knowledgeable people working there. They were fast and efficient!
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May 2023 by Tony Storcke
They were open after nearby competitors were closed. Agents were very knowledgeable and efficient.
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April 2023 by William Pruitt
I came here because I was seeking a better deal than my current carrier, which is US Cellular, and found that I can get a plan with up to 5 lines with unlimited data for $110/month. That's an amazing deal, as each person on the line is costing less than $20/ month for unlimited talk, text, and data. That's a really great deal for someone like me who depends on having data for business purposes. The guy who spoke to me at this store was very friendly, professional, and knowledgeable. He was very helpful. I highly recommend this store. It's located on Peoria near I-44 in the shopping center right next to Braum's.
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April 2023 by Teresa Patton
Sold me a phone that got hot and just quit working come to find out it was so.eone turned in on an insurance claim and all they could tell me is theycould sell you a discounted phone because I was eligible
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April 2023 by judy reynolds
Fast very friendly serve, I always go there for help .
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November 2022 by Clare McNulty
Very helpful employees.
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March 2022 by Stacy Williams
Prompt assistance. Kind workers and I never have to wait!
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February 2022 by Stacy Schmuck
Prompt assistance. Kind workers and I never have to wait!
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January 2022 by Tommy Her
PLEASE READ*** Worst customer service!My parents got a phone and a plan here earlier this year. Sometime in the middle of the year, my mom went back to the store to cancel her phone AND her plan. The person that helped assured her that everything was settled.Fast forward to present day. My parents realized that they were still getting charged for the phone plan that was supposedly canceled that added up to over $200 My dad went back to cancel the phone plan ONLY to get kicked out of the store because he forgot the phone number. He then called customer service and they directed him back to the location at which he purchased the phone and the plan, which was this location. When he and my mom went back for the second time in attempt to cancel the phone and get a refund, they called the police! RIDICULOUS! There is a no refund policy but it was the EMPLOYEE who messed up and the customers should suffer for an employee's mistake? And to be treated like animals and kicked out, and to call the police for something that was the cricket employees fault! There were NO grounds to calling the police except that the employee just didn't want to deal with a customer.This employee needs to be FIRED.I do not recommend this place to anyone.