Cash America Pawn is known for its friendly and welcoming staff who are always ready to answer questions with patience. Many customers appreciate the helpfulness of employees, with one mentioning that an employee went above and beyond to assist in purchasing a Kindle. The store offers a good selection of items at reasonable prices, often cheaper than other pawn shops in the area. Some customers have had positive experiences, returning for future purchases and enjoying the convenience of the layaway program. However, there have been mixed reviews regarding product quality and return policies. While some items, like a bike, have worked well, others, such as Apple Beats, were disappointing and led to return attempts. A customer had issues with a camera purchase and faced challenges with returns despite having a warranty, though the manager eventually resolved the situation. Overall, while Cash America Pawn has its strengths in customer service and selection, potential buyers should be aware of product quality and return policies.
Everyone here is great & super friendly! They are welcoming and always answer your questions with patience. Nate went above and beyond to help me get a Kindle! Much appreciated! Leaving EZ pawn for good ! They always give me more here and take in more stuff than the other stores anyway.
December 2024
Good service and a good deal. Friendly staff. Thumbs up.
June 2024
By far the best pawn shop in Tulsa word highly recommend great stuff and great deals