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September 2023 by Kim Henley
Jen is really great!
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April 2023 by Trevor Kanke
Purchased a unit at auction threw a 3rd party website. Unit was missing an item that was clearly visible in the pictures. I asked if I could get a partial refund and the lady went to call her boss. I continued loading the stuff onto my trailer. I get about 3/4 of the way done and the very helpful lady comes back and tells me her boss wants to talk to me so I oblige. She told me that there was absolutely nothing she could do about it missing even though she is the one that locked the unit. (Sounds fishy to me). Told me my options were unload everything and put everything back and get refunded, which would’ve been okay if I hadn’t wasted 2 1/2 hrs of my time at that point. Was told I’d revive a phone call from someone higher up than the “boss” I spoke to and haven’t. I have reported this company to the third party website since their listings don’t match their physical location since items clearly visible just walk away on their premises. Just to emphasize the nice lady working the facility that was there was very helpful although I didn’t catch her name.
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October 2022 by J
I've used Aspen mini storage for years, never had any issues with them.
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June 2022 by Pastor Djuna Posey
They gave new one price. But when I came back the price it changed.#don't go here
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March 2022 by Pierre Jones
Never go here they accused me of theft and wouldn't show me the proof, I'm going to sue them
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January 2021 by Bob Brandt
Spacious storage sheds. Fair price. Helpful staff. Biggest problem i have encountered is entry/exit key pads difficult to access (practically have to exit vehicle to access it. Behind damaged posts and loose fitting in base so they wiggle. Also hard to read in rain.)
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July 2020 by marnie
I had a storage at this place for almost 3 years , at one point I almost lost my storage and they cut my lock off before the auction date , I did however pay the amount owed and my unit was no longer going to be auctioned, at that point they said they put a lock back on my unit and it was fine, well it wasn't. I was told a video was taken and it wasn't so when I moved my stuff out about 5 months later I discovered a bunch of my stuff was missing, I was devastated and no one could tell me anything. The lock they secured my unit with was a plastic lock and the cameras they have are useless and the security gate where u enter ur code to get in has no kept records as to when or how many times the code has opened the gate. I reported it to the office when I realized my stuff was missing and they acted like I was crazy or not being honest about the things being gone. I was and still am sick over the whole ordeal. I still haven't gotten a clear answer as to why this secure place some how got breached and my stuff got taken. They did work with me when I got behind but I always paid the fees and rent and I never thought I needed to go do an inventory on my stuff but I was wrong because it was taken. I could have made a police report but I don't see the point when I don't even know the exact date my stuff was taken and exactly everything that is gone. I say good luck putting anything here. You may not loose anything but then again u might be leaving a review just like I am doing. Gate code- useless, cameras- useless.... Stuff recovered- nothing nor will it ever be. I don't suggest putting anything here unless u don't care that it could be taken with no explanation as to when, how or who..... I moved in 2017 and moved out May 2020.
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November 2019 by Kristi Pander
Nice people to work with
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August 2019 by Melissa Howerton
The prices are reasonable. The contract is flexible. Access is easy.
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August 2019 by Brittany Martin
Love this storage place.
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April 2019 by Charles Miller
Clean and neat
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January 2019 by Ms. Tee Smith
I've had a very pleasant experience with this facility. Always professional! Thanks for 2-1/2 years of service.
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October 2018 by Jumal Harrigan
Good place to store at...
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January 2018 by Alexis Wilkins
Great people
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December 2016 by Ernesto Diaz
Rudest lady ever. Wss never mentioned anything about a prorated chsrge for the first 2 months. Was told there was a 15 buck deposit. So I show up with 15 bucks and this lady tries to tell me I need to pay 130 something bucks. What the hell??? Also it was at 6 before close I only needed her to wait for 10 minutes and she didnt want to. Stay away from this place if you can. Mini Storage was right around the corner, tool my buisness to them.
