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August 2024 by Sandy Navarro
They are very slow be prepared to wait an average 20 to 40 minutes !!!
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July 2024 by naomi oaxaca
I had made a call to cancel my account everything “went well”, money was still being taken out of savings so i called once again to cancel, they said they would cancel it and send me something through the mail in a week, one month later, the account still exist, nothing in the mail, i call again they say they cant cancel it unless they do something in specific, when the last two calls nothing was said about what they had told me. This is NOT a good bank
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July 2024 by Shawn Wilson
Slow slow slow, it has gotten ridiculous! I have spent many hours of my life waiting on them to finish my transactions! They need to get it together. If I made my customers wait like this I would probably have to close up!!
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June 2024 by kimberly orwig
Never ever check logs. There is no excuse. Not real happy with this bank.
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May 2024 by Juan Rodríguez
Need more customer service and staff and they don't immediately serve the customer knowing that there are people in line paying attention to that
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May 2024 by Marc Kidd
Been cashing my checks here for the last 3 months. With the same 2 ID's every week. Today they turned down my second form of ID. It's a state license. Even cashed it at another location before. They have accepted the second form of ID
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April 2024 by Nohemy Reyes
Very satisfied with the service of Miss Wendy Alvarado, very helpful, I suggest that when you visit this bank, ask to be attended to by her.
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December 2023 by Kelli Pigeon
Every time I go here to take money out of my account or to cash a check theirs like ten to twenty people in line and waiting for at least 30 min. They have at least four people to check out customers and only two available. It's ridiculous
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December 2023 by Steven Eidson
A smile goes a long way the tellers should try it!
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December 2023 by Kelli. fry!
Every time I go here to take money out of my account or to cash a check theirs like ten to twenty people in line and waiting for at least 30 min. They have at least four people to check out customers and only two available. It's ridiculous
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December 2023 by Sandy Radford
Arvest is always good. Not too long of a wait. Change counting machine in lobby.
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December 2023 by Estefani Medina
Employees not friendly at all. They talk too much to each other and forget about the line of people waiting to be helped. They don't know how to make someone feel welcomed. Uptight people.
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October 2023 by Jaquelin moreno
I went in and they did not accept my passport ID had to drive back home went to a different bank location and they accepted it you guys need to train your employees or not have rude people helping.
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August 2023 by Jesus Corona
It was a pleasure to have been served by Wendy Alvarado Cruz, she is a worker who is very focused on her work, very responsible, very attentive, answers all questions and helps you with everything you need. I highly recommend her. She needs a better position or better place in this branch, many thank you Wendy Alvarado: NMLS#2356365 financial sales Representative thank you:Wendy
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August 2023 by Mrs. B
Everyone is so nice at this location, very friendly every time! Plus they're quick and efficient as well.
