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February 2024 by Marshall Baker
One of the few really great companies out there. Not just because of their reputation and doing what they say they will do, but because the company culture is great and from the top down they love their people. When employees feel loved/appreciated they do a great job - this company is an example of that.
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February 2024 by American_Made
For starts our trash service has been missed several times in the last 6 months. On average they come to our neighborhood around 10-10:30 I’ve never seen it any earlier however today it was 9:30 and noticed the trash truck was across the street but had already came down my street I called immediately some guy tells me we usually charge for that but should be fine I’ll radio dispatch and let them know since it’s across the street, several hours later it’s still there. I called again to find out, this lady basically says it’s too late at this point and would have to come out tomorrow and it’s a $25 charge. Okay so I was lied to. Day two after I was to be charged for them to come back out, they still never came.So for the times that it was missed I still paid and I never received a credit which is fine. But it’s okay for them to charge me even though their own staff verbally told me one thing and now it’s another.The fact a company can still charge fees yet the people can’t charge the company fees for a service not rendered is criminal. But because it’s only $25 nobody will take this legally due to the amount as it’s not worth it. So I will document every time missed for a service not rendered and I will stack it until it’s worth the legal action.American waste control has a $150 million dollar recycling contract alone in Tulsa and they’re so money hungry to charge fees. Wonder how many millions they made off their fees.
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February 2024 by Liz Hull
UPDATE:Thank you for reaching out to me, and making things right. Melisa has been wonderful and took care of everything. I do appreciate you all.One of their trucks ran me off the road this morning, and kept on going. He drifted out of the neighborhood, during snow/slush conditions and cut me and another car off. The other car maneuvered around him, I wasn't so lucky. He kept going and didn't bother to stop. A claim has been filed. Hope they get back to me soon, as my car is in need of repairs thanks to his reckless driving..
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February 2024 by Connie Moreland
Couple months ago someone in your office told me if I would dry the paint up in my paint cans I could put them out with my trash. We bought car litter & dried up all the paint. Now someone in your office tells me you don’t take any paint cans even if dried!!!!!
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January 2024 by Trang Nguyen
Very bad service and rude
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August 2023 by Leigh-Anne Crites
We encountered a predicament with our trash service earlier this week. Upon addressing the matter with their office, we successfully managed to upgrade our trash pick-up frequency from once a week to twice a week. However, to our dismay, the scheduled pick-up did not occur as expected, resulting in an overflow of trash. When we reached out to the office once again, they expressed their inability to dispatch assistance but instead directed us to our initial sales representative.Without hesitation, we promptly contacted Joe, our dedicated sales representative, who not only identified the root cause of the issue but also swiftly updated our account to reflect the desired changes. Recognizing the urgency of the situation, Joe promptly arranged for a truck to be dispatched to our location.We greatly appreciate Joe's exceptional problem-solving skills and his immediate action in rectifying the situation. His professionalism and dedication to resolving our concerns have undoubtedly left a positive impression on us. We would like to extend our gratitude to Joe for his outstanding service!
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June 2023 by Gene Dickinson
American Waste Control, stated on the Jenks website, they would pick up tree branches in bundles 4 by 2 feet , no limits on the bundles. Today, which is limb pick up, they refuse to remove any bundles, except very small bundles and only two. They are as corrupt as Joe Biden.
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March 2023 by evil Monkey
I canceled my service before December 2022 ended, called back in January 2023 because no one had come to pick up the trash can, and apparently no one there has put a note down that I wanted to cancel my service back in December. Even told me they were still picking up the trash at my house when some other company has been doing that, and I am now still getting another bill even though it is March. So I called in again, and the lady told me I did not call in December, every phone calls there is recorded. I told her she can go back and check her record because I did call. Then she proceeded to tell me that I have an attitude when I just do not think I should be paying for the service I have not received for months. Horrible customer service and I have been a customer for 10 years.Service: Trash removal & disposal
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March 2023 by Marie-Claude Pelletier
The folks at AWC provided great service and got us the dumpster we needed in no time. Highly recommend.Services: Appliance removal & disposal
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March 2023 by Patrick Fortin
We had a great experience with this dumpster company. They were very helpful on the phone and delivered the dumpster we needed quickly. Thanks!!Services: Construction debris removal
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March 2023 by ADRIANNE KEETS
They provided top-notch service and got us the dumpster we needed super fast. Highly recommend them to anyone!!Services: Construction debris removal
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March 2023 by Donald Lawrence
They were so nice on the phone and got us the dumpster we needed in a flash. Thanks a ton, y'all, for making our cleanup so much easier!!Services: Yard debris removal
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March 2023 by Travis Wilson
This is the 3rd day in a row this company has not answered their phones. I have called between 10 AM - 4PM. Good luck if you can get a hold of them.Service: Construction debris removal
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March 2023 by Yulia Y.
I used the service of renting a garbage container. They gave me quality advice, helped me understand other services that I was interested in for the future. Judging by the reviews of my friends who also used this service, this company offers the best price.
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February 2023 by Shannon Schwartzkopf
Your trashmen really shouldn't be stopping in the middle of the road to do trash! There was literally a line a mile long this morning on the way to coweta people trying to get to work. They could have pulled over enough to let people by.