Economy Auto Rental is a local car rental service that has received mixed reviews from its customers. While some have praised the company's friendly and helpful staff, such as Nathan, who were understanding and accommodating during the rental process, others have raised concerns about the quality and condition of the vehicles, as well as the high deductible required for full compensation. Customers have reported that the rental process was generally straightforward and simple, with no issues in getting their deposits back. However, some have noted that the vehicles were older and had various problems, such as issues with the radio and defrost system, which were particularly problematic during severe weather conditions. Despite these concerns, the company has been described as professional and easy to work with, with the staff serving as a helpful liaison between the customer, insurance, and body shop when necessary. Overall, while Economy Auto Rental may not be the most economical option, it appears to provide a reasonably priced and accessible car rental service to the local community.
Professional, easy to work with, and reasonably priced. I had to rent a car due to a claim and Nathan kept me up to date and served as the liaison between insurance, the body shop, and myself. Economy made it so easy! So glad we have such a great service in Tahlequah and I didn’t have to go to Muskogee
May 2024
Nathan was very nice. . my experience was great . And received all my deposit back . . Thank you Nathan .
March 2024
I was pleasantly surprised after reading some negative reviews - they were friendly and easy to book with, the rental process was simple, and I had no problem getting my deposit back, it was returned automatically for the appropriate amount. Will definitely use again.
