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January 2024 by Alexandru Cosovan
Bobby is a blessing. This man went above and beyond to help a person in need, a person whom he never met before. My car broke down 900 miles away from home. I was driving from Austin, going home with my wife and dogs. I was lucky enough to come across Bobby who accommodated me with a towing hitch, that he wanted to go pick-up from a location that was 50 miles away. This man even installed it for me. This man might have the best customer service I’ve encountered in my life. I am grateful that our paths crossed when I needed help the most. I’m still blown away. When you have the opportunity to do business with Bobby, take it. He delivers above and beyond
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November 2023 by Pinstripe Pedals
Bobby Dee is always on top of the equipment with excellent maintenance and has it ready to go at all times. Excellent customer care! HIGHLY recommended!!
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November 2023 by Shannon Rigsby
Bobby Dees was great to work with. He made sure the truck was ready and set up for me specifically.
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September 2023 by Stephanie Galyan
Very nice people, a great place to rent storage space...
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September 2023 by Francesca
The owner was great, he was the only one there helping people but was prompt and nice. I was worried they would try to scam me somehow with mileage cost or say we left damage or it was dirty (bad past experience at different location), but that didn't happen. The mileage that we initially quoted was less, so it was a bit cheaper. Trustworthy and honest location!
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July 2023 by lauren bhargava
Bobby Dee was so nice and helpful when I was checking in. Id never rented one before and he was so sweet and I was in and out quickly. 10/10
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March 2023 by Eric Huff
I drove my rental truck from downtown OKC next to the theaters to Bobby's Location. I drove from I40 to I35 then east on HWY51 to the gas station next his location and then onto his lot. I of loaded the car I towed from the trailer and dropped of the keys into the drop box. I called him made sure I parked it where he wanted it and let him know I put the keys in the box. I took pictures of the gas gauge, mileage and condition of the truck and trailer when I left. I get a bill in the mail because he decided to drive the truck later that night through a toll which I was charged for and also he charged me for gas when I had filled it up literally 50 feet from his lot. I will not use his branch again and recommend anyone to rent elsewhere. I can not believe the dishonest practice to get a few dollars off of customers. Tried to contest with UHAUL directly but just gave up.
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January 2023 by Elizabeth Doyle
Same as always. Bobby Dee was nice. And he remembers us from prior visits to his U-Haul franchise.
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August 2022 by Justin Lawrence
The owner was rude when I was in the first time to rent the vehicle. When I arrived to drop off the vehicle at 10:30am, the owner was gone and the building was locked. I was trying to return the vehicle early, so I didn't want to be charged for additional time. There was a piece of a cardboard box posted in the window notifying customers to call a cell number. I called the number and the owner answered. He told me I'd have to wait until he arrived at 11:15am. Really? When he arrived the owner never apologized or anything. He walked up to the vehicle without acknowledging me and began to inspect it. He was rude and acted like I was the bad guy for being upset. I will never be back to this UHaul location.
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August 2022 by Dech Srikoon
I like how I was able to use the online system to drop off a trailer after hours. At my U-Haul location, there was a hose available which helped me rinse off the trailer. The great lighting made for a quick and convenient drop-off. Good job U-Haul.
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March 2022 by Jordan Moorman
It went well. No issues. So 5 start. Easy. Fast.
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March 2022 by Sam Abdo
Bobby D got me hooked up on my way back to Dallas! He was way more thorough checking up on my trailer than actual uhauls! Literally to the tire pressure numbers. We need more people with a personality like him.
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March 2022 by Laszlo Mohacsi
Great Service! Clean serviceable Fleet and Trailers. Been going here for the last 7 years. Make a reservation always a busy place.
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November 2021 by Kels P
Bobby Dee's is top notch they installed both reciever hitches on both of my new vehicles in one day & we couldn't be happier! I recommend anyone to use his services if I could've given 10 stars I would have! Him and his employee are just great people thanks again for all you've done for us Bobby!
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November 2021 by Thomas Nash
Called asking about services, guy who answered the phone was extremely rude and condescending the entire time. I will be taking my buissness elsewhere