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October 2023 by Payton Losh
Very happy with my experience! Staff was very kind and helpful and I appreciated the breakdown of costs on what was expected before any work was done. I needed my alternator replaced and was very shocked by how fast it was completed. I was able to drop car off and pick it up all in same day.
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October 2023 by Neil A (crabo212)
Brought the car in and was quoted almost $3000 dollars for a AC repair so I brought it to another shop who fixed it for less than a thousand. I decided to give them another chance and got an oil change and tire rotation from them and like some sort of sick joke they tighten not only my rims with an impact wrench to the point where it CRACKED THE TIRE IRON they also tightened my OIL NUT with an IMPACT WRENCH making it physically impossible to get it loose myself. I have to bring my car to another repair shop so they can loosen both my tires and my oil nut. I will not be making the mistake of going here again.Service: General repairs & maintenance
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October 2023 by jamesminton
In the office for less than 2 minutes and caught them in a bold faced lie. Just imagine what they would have tried if they got my vehicle in their shop. IT WAS FLUID. THAT I NEEDED TO KNOW WAS THE RIGHT STUFF. AND IT WAS ALREADY BEING DONE UNDER AN EXTENDED WARRANTY. DONT NEED YOUR WARRANTY. I didn't give 2 craps if you had to charge me extra for the lack of "markup". I wanted to verify the correct fluid was going in, per the TSB.
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September 2023 by Homer Kilfoyl
Stillwater Automotive is the best auto repair in town. Took my Jeep in for a misfire and needed a cylinder head replacement. Followed up consistently to make sure everything ran great. A few months later had an engine coolant problem and was completely covered under warranty. Also received a 6 month roadside assistance complimentary to my oil change. Got it in and out under a day. Would recommend Stillwater Automotive to everyone I know.
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May 2023 by Remona Dunlap
Was needing minor repair work done. Stopped in with questions and was so pleased with their help and information. Was given an estimated date the work could be done. Left my car with Melissa and she sent me a message letting me know soon as it was ready for pickup. Pretty sure she offered to have my car picked up should I have needed it! Awesome work! Ty guys!
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May 2023 by Valerie Choe
Great experience and good pricing for car repair. We brought our vehicle to Stillwater Automotive from another mechanic when they were unable to fulfill our needs. Stillwater Automotive communicated well and quickly resolved the issues we were having with our car.
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March 2023 by Tammy D.
We brought my daughters car in to see why it over heated. Charged me $75 to tell me it was on o-ring. They quoted us $1000 to replace said o-ring because it would take their mechanics 5 hours. Really!?? My husband watched a video and replaced it in less than 2 hours and he isn't even a "mechanic". after I paid them the $75 I asked where the car was and they pointed in the direction behind the building. I had to go look for it and take all their trash out. they wouldn't even drive it to the front. would not recommend them
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February 2023 by Lori Ann Wilde
Friendly staff, quick and efficient service. I like that they include the oil filter in the oil change instead of trying to up sell it later, and I like that they did a vehicle inspection but just handed me a printout of the findings instead of trying to talk me into anything. I hope they offer their $40 first-time-customer oil change special as a loyalty reward to returning customers a few times a year!
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February 2023 by Chris Drohan
More great service from our favorite garage in town! Went in for an oil change, but ended up having them install new headlight assemblies. We greatly appreciated them squeezing this extra service in!Services: Vehicle Inspection
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February 2023 by Matthew Wenske
I brought in my 2014 chevy cruze which is sadly at the end of it's life, and Tylar was especially helpful in guiding me on what to look for when purchasing a new car as well as helping me learn what all was wrong with my current vehicle. The whole staff was extremely helpful and very knowledgeable, and I can't say enough good things about them!
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January 2023 by Bob Lowrey
Very satisfied. Appointment made at 1pm on the same day I came in. Tyler very helpful. My undercar flash pads were reattached and all for under $50. I had concluded the repair would cost me $500 to $900 based on my thorough internet research and concluding I would need to buy replacement parts and pay for installation.Service: Auto body & trim repair
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January 2023 by Sarah Brown
This is the only place I take my cars for over 10 years now. They explain car repair to me and help me get estimates before I commit. Stillwater Automotive is the best!Services: General repairs & maintenance
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January 2023 by Kaity Faith
Went to Stillwater Automotive with the task of trying to figure out why my transmission was slipping in my Subaru Outback. Had them do an overall inspection on the vehicle, learned that a few other things should probably get fixed as well. Called them to have them do a Transmission Flush and Melissa was very honest with me and told me that this wouldn't fix anything and would actually possibly make things worse. It's hard to find honesty in a mechanic from my experience and I appreciate the total transparency. The inspection however was very thorough with pictures and itemized pricing and what it would be to fix everything. Am thankful for Melissa and the team for being so speedy as well. Thanks guy, my husband and I will continue coming back to your shop.Services: Vehicle Inspection
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November 2022 by Shelby Roberts
Nearly $500 for a battery replacement. They didnt input the anti theft code after the repair so I couldn’t use my radio, and various alerts and check engine lights were apparent so I’m guessing they didn’t test the vehicle after switching the battery. I initially brought it in because the vehicle had trouble starting, and they performed what appeared to be a thorough diagnostic service and suggested I have them do a lot of extra work. They gave the vehicle back to me and after two days it was still having trouble starting. I brought it back today and they suggested a $600 repair unrelated to the starting issue. While my initial documents from the shop state that the starter came back with no issues, on the second trip to the shop they noted that the starter was on its way out. They were pretty squirrelly about all of it. Customer service is nice and the lobby is nice but I just want my car to start and wanted to have a trustworthy mechanic in Stillwater but this ain’t it. Suggest that they keep a focused eye on the priorities and leave off pushing extras until they get the job done correctly the first time.Service: Battery
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November 2022 by Travis Herhold
Wonderful service. Provided a drop off and pick up for me. Always gives you a breakdown of recommendations but has never once pushed those recommendations on me.Services: Oil change