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February 2024 by Penny Spiegel
They carry everything I specifically need.
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February 2024 by Bee Hunny
This place is great for food and supplies for dogs and cats but the "husbandry" provided for the purchasable animals is disgusting and there's an extremely limited amount of products geared toward exotics or even small mammals like hamsters and such. Staff doesn't take animal welfare concerns seriously despite the supposed pets first motto and will question you when pointing out a very clearly ill and near death animal. I hate that I have to continue to support this place but it's the only spot within 50 miles that sells certain products.
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November 2023 by Heather McMillian
Cool pet store. Found some great deals also. Friendly staff.
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October 2023 by Jon Dufresne
Staff has no knowledge of the pets they sell, no knowledge of the products they sell, or where items are in the store. Was told an item was not sold there, found the item on your shelf, staff then said it does not work for saltwater, even though the bottle states for freshwater AND saltwater. Poor customer service. Plus we have bough fish there on 3 occasions, they all died. Tank water always tested good. Staff had no explination and argued to offer a refund stating it was our fault.Will never reccomend this store to anybody
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October 2023 by Kaylee Graves
I came in here looking for a specific litter for my kitty girl and while they didn't have that specific one I ended up purchasing a different litter for roughly the same price I usually pay for the other litter. The staff is always helpful and friendly and the store is easy to navigate and find what you're looking for.
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September 2023 by Hayley Tate
I have bought 4 fish a few days ago. Each one is a different type. We had already returned our last 4 fish that we bought a week ago and there was a huge ich breakout. Because of this it killed my spotted Raphael catfish I had for over a year. I knew it wasn't because of my fish because the only fish that was in there beforehand was my spotted Raphael and two snails. After returning them and getting the other fish a few days ago. Through the new quarantine tank for a two week period they already have ich symptoms and it hasn't been a week. I even have ich treatment in the tank. The main tank was thoroughly washed to prevent ich and they haven't been put into that tank yet so there was no way they got ich from the previous fish. The quarantine tank was set up for these fish only. Petco has a huge ich outbreak right now and is selling sick fish. Please be cautious of this!I have a picture down below of my Dalmatian Molly. The ich spots are circled in red.
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September 2023 by Joe Green
Took out dog there a few months ago for a groom and was great. Took him back last week and all I think they did was trim a very small amount and shampooed. He wasn't deshedding. When I pay top price I expect a quality job. Paid $132. Won't be going back
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September 2023 by The Health-Files
Please go elsewhere if needing veterinary assistance. They’re ridiculously expensive and tried adding unnecessary things to the bill just to have our cat neutered. Also lied about a discount for our first time coming there. Unprofessional.
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July 2023 by maddog tl
I took my two French Mastiffs into here. A customer who had a small dog, took one look at my older(11 years old) DDB and literally gasped and scooped his dog up to "save" it from my big boy's drool?:( We just wanted to see the puppy and sniff it! My dog was so offended we left!! Big dogs are lovable !!! Treat Mastiffs the same as the chiuahahs..good place for mealworms for the turtles though
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July 2023 by Sierra McCombs
Went and got my dog groomed and looks exactly the same as before and it was $75 but anytime I take him somewhere else it’s $70 and he comes back shaven completely and looks like he was actually groomed. Left is before right is after. Don’t get me wrong he looks cleaner but I wanted him groomed I did not want him papered. $75 for almost nothing. I needed his hair gone for the summer cause he gets hot. They said he does not need a hair cut but needed to be deshedded but it doesn’t even look like they did that. It looks like they trimmed around his ears and feet.
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July 2023 by Mary hubbard
Never had a bad experience with Petco before. Bought four fish last weekend and they all died within a week. Killing my birthday present that I had in there for two months. Lucky for me I had a really nice manager there that replaced my fish and I am so happy with what I walked out with. Thank you to the manager Chris for all your help. I hope your bosses see that they have a really good employee.
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July 2023 by Bryan Mathews
Bought a bunch of fish for their buy 3 get a 4th free. The lady that gave me the fish after i bought them told me good luck. At first i thought she was being nice because I bought 6 new fish to take home. So now that is messed up to willing know they are sick and getting rid of them. Can confirm that they are getting rid of them because all of the fish are sick. They have columnaris. Which is a bacteria infection. I'm mainly just sad that my school of 8 $10 fish are slowly dying. All I can say is I will never buy fish from there and you shouldn't either.
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July 2023 by Cheryl Beasley
Very poor customer service especially from manager. I bought a Halter 2.5 months ago. Not used because my leash wouldn't fit around the halters plastic rings. I went today to buy another leash that would fit the Gooby halter rings. They don't have a leash clasp that will fit it. PETCO...WHY DO YOU SELL HALTERS THAT DON'T WORK WITH YOUR LEASHES??????!!OLD STORY....NO RECEIPT NO EXCHANGE..RUDE MANAGER. I WON'T GO BACK!!!.
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June 2023 by Jessica DeLong
if i could leave 0 i would!!!!! they are the absolute worst petco i’ve ever been to. the live animals are not properly cared for. there are DEAD fish floating through the entire fish section. they never restock anything they run out of, the employees will ignore your concerns and questions, if you order online for pickup in store, you will NEVER EVER get everything you ordered. things will be left out with no explanation unless you specifically go back in and question it and even then, they just shrug it off and you leave without what you ordered (but of course, they keep the money). the employees will deliberately mislead customers on their stock and what is available. i will be driving to edmond to go to the pet smart there now because i do not trust this petco to have the proper resources and care for my fur baby. genuinely save your time and money and do not go here.
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May 2023 by Cheryl Steidl
I get my crickets for the bearded dragon there. They are only like 15 cents a piece. I am in and out in no time