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November 2023 by Jeff DeHoogh
We moved from Fort Worth to Stillwater and needed a place to store our household goods during our transition. The availability, and price at A Safe Mini Storage were perfect for our needs. The process to create a reservation and contract was simple and straightforward. The facility is clean and secure and our household goods were safe for the duration of our stay.
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June 2023 by Alyssa Warren
This facility safely stores your property, but there isn’t much else going for it. The placement of the keypad to enter the gate requires you get out of your car to enter your gate code. While you do have 24/7 gate access, the aisles between buildings are very dimly lit and it is often difficult to see if you visit at night. Management has done a poor job of maintaining a clean facility—every single time I stopped at my unit there was trash on the ground and 2ft+ weeds growing in cracks in the pavement. Move-in was extremely easy, but move-out was not. Management does not sweep out your own unit for you upon move-out, so I was required to make an extra trip to do this myself. My lease said I needed to give 15 day notice, but the website lists a phone number which you send a picture of your empty unit to day-of. After checking with the office, I was told to text a picture of my empty unit to a designated number and they would immediately process my move-out. After doing exactly as I was asked and waiting two days with no response, I called the office to confirm my move-out and was met with sass from an office worker claiming I had never told them I was finished with my unit in the first place. Sure, it may have been a misunderstanding, but I am frustrated with the lack of professionalism not only from the office staff but from the facility as a whole. Overall, I am disappointed with my experience at this facility and will seek other storage options should I need them in the future.
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June 2023 by Danielle Ward
Easy to access, good amount of space and price was reasonable for a last minute storage request during college move out
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June 2023 by Nate Cannata
Very easy to work with, get ahold of, and understanding.
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December 2022 by Greg Bartlett
Gate has to remain open 24/7 due to poor design and keypad placement, so security is a concern, and not sure if there is staff on-site. Otherwise have had no issues.
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September 2022 by Donnie Henegar
Nice Clean place definitely recommend this place
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August 2022 by Seo Ramirez
Simple, clean, easy & secure. Getting it setup was a simple, no-contact, sign up on the website. It gave me a gate code, and storage number. The unit was open and ready for me to use. No signs of pests, cameras for security, and 24hr access. Canceling was just as quick and easy as signing up. Would Recommend for anyone looking for storage.
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June 2022 by Mark Mann
Don't like having to get all the way out of your car to punch numbers to get in gate ..that's dangerous in today's time.. don't recommend
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August 2021 by Delbo Leach
I seldom, if ever write reviews, however I’m really frustrated with the new owners of this storage facility. I’ve rented this storage unit over 12 years, never had a late payment and never issues with getting into the facility. They now have a new entry system and want everyone to use the app or go to the website to pay. I still pay by a personal check. I’m not opposed to the new system, just haven’t switched, yet. Payment is due on the 1st, with a late fee added on the 6th. What they DON’T tell you is that if you don’t pay on the 1st, you cannot access your storage after midnight on the 1st of the month. August 1 was on a Sunday. My check was in the storage box outside the facility at 10:00 a.m., on Monday, August 2. I would’ve taken it directly to the office, but no one was there. I called and the owner said she would let me in and was on her way to the storage facility, and would enter our payment ASAP. At 4:00 p.m., I still can’t access through the gate with my code. I like the facility, but I’m now looking for another facility that will hopefully have a semblance of Customer Service.
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June 2021 by Ben Jonson
Okay...
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February 2019 by Lisa Lane
Nice clean facility with gate and cameras. Nice ladies working in the office.
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January 2019 by Karen Bale Brown
I kept waiting for the mice to be gone for a few months before paying $900 to have a Tulsa company come and professionally clean my storage unit (and throw away things that can't be cleaned like books). But it has been months since I told management there was a mouse problem in the units, and there was still fresh rodent droppings in the units today, 1/9/2019. (They said mice had gotten into other units besides mine.) I wanted to give it awhile to make sure all viruses would be dead before bringing the stuff to my garage, but I am sending the company in this week to clean, and I will let my stuff sit in my garage a few months before we sort through what is left.
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November 2018 by Linda Clayton
Awesome
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July 2018 by Cyndi Mason
This is "Aunt Grandma Cyndi's Closet" new home to store clothes to be given out for free for families in need!!! Great place for storage and wonderful staff managing!
