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August 2024 by Amanda Thomas
I bought the most gorgeous tanzanite and white sapphire ring... And promptly one of my sapphires fell out. Kylie made sure that my ring was fixed, and then went above and beyond when it happened again less than a week after getting the ring back. She's and the other associates are the reason I keep coming back! Thank you so much, y'all always take the time to help me figure out exactly what I'm wanting and always did things if they go wrong!
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December 2023 by Maranda Tillman
Kiley was amazing! Helped us a ton and will be coming back to get a necklace chain tomorrow!
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October 2023 by Homer Vandenburg
Daughter went in to get her earrings maintenances for normal upkeep. Older lady with glasses behind counter was very rude and kept repeating that my daughter needed her paperwork to just have them cleaned and checked. She has always done this by phone number on the account. Lady just kept repeating how my daughter should have paperwork work when she told her they were a gift so she didn’t have the original receipt.
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September 2023 by Traci House
They have great selection on the sales!
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September 2023 by Rennae Mccarter
Great service from the manager kylie
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August 2023 by Levi Miller
Awesome people helped me pick out the ring that the soon to be wife loves
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August 2023 by Kristi Akehurst
Love this store. There is always a smiling face ready to help us. From the moment we made our purchase to our bi annual visits for cleaning and check ups, we get excellent service every time.
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June 2023 by Ericka
Very friendly, checked my wedding ring and cleaned it in no time, and explained what all my warranty covers.
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June 2023 by Dan Stinecipher
Jewelry is a huge scam! Spend $10,000 on a ring, one month later try to sell it and was offered at most $300. Zales name isn't worth that much money!
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May 2023 by Ericka Haught
Very friendly, checked my wedding ring and cleaned it in no time, and explained what all my warranty covers.
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April 2023 by Carrie Cruse
We found a gorgeous, excellent quality diamond wedding ring here at a fair price. Kylie is absolutely wonderful, and we look forward to doing business with her in the future!
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February 2023 by Stan Moffitt
Cissy was very knowledgeable and very helpful at the Shawnee OK store. Will definitely do my business with her!
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December 2022 by Daniel Walker
in person is fine but THEY DONT ANSWER PHONE CALLS
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December 2022 by Colt D
Always easy to work with, great employees and an absolutely gorgeous selection
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November 2022 by Ron Haas
I go there twice a year for anniversary and Christmas and my wife is always happy with what I bring home.In and out hassle free I’m satisfied
