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“I have been in this bank many times to take care of different aspects in my banking needs. Each time my visits are very pleasant and everything I need is completely accomplished. Everyone I have come in contact with is so helpful and knowledgeable. I have to give a shout-out to Norma, who is the New Accounts Representative. She is always smiling and knows how to handle every item on my "to-do" banking list for the day!”
“Love this Bank! Every time I go to do business, Meara J is always helpful. Other tellers are helpful as well! Very pleasant banking here. Would recommend getting a account here! ?”
“I've been a member of this credit union for over 55 years and I've seen many changes, but they've always offered very friendly service. The staff goes above and beyond regular customer service and can help with any banking needs. They're a valued member of our community.”
“I really like using this bank the people are always friendly and helpful. I have tried using other banks in the past but they were not helpful to a small business. I have been with First United for 6 yrs they have help my Buisness grow. Keep up the good work!”
“I used Vision Bank in Sulphur and absolutely loved it. I was so glad there was a Vision Bank in Shawnee when I moved here 4 years ago! Everyone is friendly and nice inside and especially in the drive through.”
“Friendly and helpful customer service, and they give my dog treats at the drive through. The only downside to banking with this tiny mom & pop FCU is that they only have two ATM locations. That's less of a problem as cashless digital transactions have become much easier and more common.”
“All the women there goes out their way to help customers one way or another there is times where they're on the phone and front counter all the women there are awesome thank you for your service”
“I have had issues with a lot of banks over the years for not giving the service they promise.Rarely has this been the case in any branch in which I have done business.Customer service has always been top notch. They are open most minor holidays and even have a branch open in the lobby on Saturday morning.”
“The ladies at this location are wonderful! I have an old savings bond that I was needing cashed and my bank sent me here. They helped me figure out how to get it cashed even though they didn’t have to. So wonderful! I’m considering changing banks just because of the service they provided.”
“I have been with this bank over 20 years from enlistment on. This Shawnee location is full of nice people. My favorite is Mrs. Ashley, she is always so helpful. Any time I have a question, I bother her- she's patient enough to answer and suggest ways to accomplish what I want to do. For a guy who had trash credit in his teens to being 40+ with excellent credit, I firmly believe it was with the help of TFCU and these people. Would recommend to anyone!”
“This is a great bank. The best service anywhere. This bank does it all and does it best! House, car, save, checking and all the while so helpful and polite.Update: this is still a great bank.”
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“Canda was very kind and helpful. She was very responsive and did an amazing job navigating this first time home buyer through the process. I'm very grateful for her patience with me and willingness to to answer my questions and keep things on track! Thank you Canda!”