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March 2024 by Becca Lee
Best experience!
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May 2023 by Wendy Anderson
Caitlin and Bob were very helpful.
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May 2023 by Charles Steele
I am one of those who likes to have an early start for things.....but NOT taxes. I will wait till the last hour of the last day. This is stressful, but thankfully, Rita made my appointment so pleasant. She put me at ease. She even got me laughing. WHO LAUGHS WHILE DOING THEIR TAXES? LolThank you Rita. I hope to see you again in the last hour of the last day next year!
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March 2023 by Whitley Smith
It’s always a good day when you’re getting your taxes done!!! What makes it even sweeter is having someone that actually cares to help you Ms. Rita was that person for us!! She had great conversation and lots of little jokes. She made us feel certain that she had us covered and secured if anything were to happen!!! Great Job!!Will be returning next year to see her!!
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February 2023 by chris spaugy
They did a great job two years in a row. Great refund and our tax specialist was awesome. Can't wait to see you next year!!?
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February 2023 by Danny Cranfield
The girl at the shawnee location on Harrison was very unprofessional looking and acting. She was absolutely filthy looking. She had no clue what she was doing and basically called my wife a liar. She literally stated she didn't know what she was doing.
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February 2023 by Bobby Liles
BoB was a great help good to see him back every year.
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February 2023 by Jet Obryant
Been doing taxes here for 7 years. Love it!
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February 2023 by Donald E Clagg
Always polite and nice workers!! Rita did a very good job
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April 2022 by Robin Lindsey
They were wonderful. Spent long hours helping me with identity theft on my return. Very professional and concerned. I give them high praise. Thank you again for all that you did.
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March 2022 by chris williams
I'm giving this 5 stars only bcuz I've been using Jackson Hewitt for 8 years and hv always been very happy w/ them and this specific location for 4yrs (Bob is the best btw) however Mr. Bob as I call him didn't prepare my taxes this year, the firstdraft my return had a 0 refund she dbl checked and had accidentally put my annual income under advertising costs that I'd paid out, ummm I really don't want to complain about her bcuz she was very sweet and friendly, but slightly distracted I think, and now for the very first time in 8 yrs I was denied for the refund advance! I of course called meta bank n they listed 3 reasons - reported income compared to expected from last yr,( I barely made 2,000 more than last year it was very close to what I always make, and the other reason was reported federal income tax withheld,now isn't that her job to put that?? Also I have 3 dependents and it said something like adjusted gross income reported, sooo I'm pretty sure there's some errors with my return which I'm paying over $700 to be done this year, and w bad weather my store is to busy to return my calls. I would love to believe the 5star rating that I gave sadly I don't...
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March 2022 by katrina raines
they charged double what the other places charge h&r block etc okay then you get their stupid serve card and it's only got a 2.5 rating on top of they slap you in the face with their TurboTax offer of only $60 to file when they charged me a ridiculous amount on only a $1,500 refund and then activating the card is a joke as well but I feel insulted by the $60 offer when I went in and got charged almost $500 for a $1,500 refund Jackson Hewitt is a joke I would not recommend them nor will I use them ever again
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March 2022 by Tanisha Talton
Rita McDowell is Absolutely amazing I have been allowing her to file for me for over 10 years and she is the best person you could ever ask for!! ?
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March 2022 by Chandra Castro
Rita was very patient and kind. Helped me get my taxes done with confidence.
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January 2022 by Samantha Cox
My taxes were prepared quickly and efficiently. Rita McDowell is a professional and was delightful. I highly recommend having your taxes prepared through Jackson Hewitt, I won't go anywhere else.
