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March 2024 by Dusty Bates
My wife called the store earlier today to ask about a set of tires for our Buick enclave. The first employee she talked with said they didn't not have the ones we wanted in stock and would have to order them for us. That's fine. The ones we wanted were on their website. My wife said she would ask me and call them back. The 2nd guy straight lies to my wife saying they the tires aren't available and they're not on the website..and we couldn't order them.. i was looking at the site when she called the 2nd time.. the tires were F-ing available.. youve lost my business.
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February 2024 by Erin Lucy
They were very knowledgeable and helpful. Will definitely go back for more work.
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February 2024 by Becca Ferguson
I'm sad that my last review is not on here but Cody made up for it tonight anyway making sure that I was taking care of and my alternator that was still under warranty was replaced within 2 hours of showing up in their business.
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January 2024 by Rick Horner
These guys in Shawnee, Oklahoma location are awesome. They treat you like they care if you come back and buy again. And that's rare these days, with most businesses. They worked hard to get me the tires I wanted. Everyone at that location worked hard to please you, from the front end alignment guy, to installer that also balanced wheels and my new tires.
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January 2024 by Heriberto Gutierrez
Great customer serviceHad to take my truck back for rebalancing my tires and was greeted with a smile and they did an excellent jobThank you guys
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January 2024 by kaylee Little axe
They did amazing and I appreciated their quick work
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January 2024 by jasmine bookout
Got us in asap Ann last minute
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January 2024 by Kaylin Musshafen
Y’all got us in last minute and did amazing. Thank you so much.
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May 2022 by Ashley Gilbreth
Horrible experience every time I come here. It’s been two hours waiting for a flat tire change. Car is sitting there done for over 10 minutes now and I’m still waiting.
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July 2021 by Elizabeth Loula Williams
They were very polite and service was fast. 5 out of 5 recommend
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March 2021 by Melinda N.
This review is for all the stores. I went to the one in Norman and watched one employee after another try to upsale one customer after another. They spent more time trying to convince people to spend 100s more than they could afford than they did to do what I came for. I needed a front end alignment. They went on and on until I ended up buying 2 tires and getting an oil change. And the manager was acting put out because I didnt do the alignment. That's what I came for and got snookered into tires. I couldnt afford to do what they thought I should do. Kept on about tires so I got tires. Stop trying to suck more money out of customers!!!
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February 2021 by Tara Jackson
My mom ordered tires and she opened an account with these people. They were rude and refused to let her speak with a store manager. The first set of tires were ordered MONTHS in advance and she even scheduled an appointment WITH the store, they had her wait around all day just to change tires! After over 7 HOURS!!!! They STILL put the wrong tires on! They tossed on oversized in stock tires because they were lazy and did not actually have the ones she reserved! This broke her strut and in return, screwed the alignment of the car up on my mother’s Jeep. Now after deciding to give them a second chance, she ordered tires (two months month ago!!!) for her new truck and my truck due to weather and rural residency, they STILL don’t have the tires and not a peep from them. They sure got their money...and yet we are still without tires. Go figure. Do NOT waste your time here. Go to Discount Tire or literally ANYWHERE else. #BRIDGESTONESUCKS
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February 2021 by Jade S.
Incredible people working in here . We came in to get a patch because we been on a donut . Knowing we didn't have the money for a new tire. They bought our tire for us . Awesome people here ! Thank you guys so much . You wouldn't understand how much this helps
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September 2020 by Eunice B.
Basically told me there was nothing wrong with tire. When I tried to again explain how often I've been having to put air in just that one tire was told the problem "would have to get bigger" before they could find it. Immediately went down the road to another tire place who found the problem and fixed said tire. All with an attitude completely opposite the Hibdon's employee - that is the employee at the other store was friendly, polite and helpful. I'll be writing that review next but they will get 5 stars.
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July 2019 by Fawn S.
ok so very rude to.me upon entry Blake' the employee was not friendly or even cordial and very short and abrupt not a polite individual and not a good customer service person not to kention he bold face lied to me about tire rotation miles just to not eork on my car.....will not be purchasing here again