Harbor Freight Tools is a well-known tool store with over 1,600 locations across the United States. It has served more than 75 million customers by offering a wide range of tools and equipment at affordable prices. The store sells automotive tools, air and power tools, storage solutions, outdoor power equipment, generators, welding supplies, shop equipment, and hand tools. Customers appreciate the good deals and coupons, which help save money, especially for small businesses or DIY projects. The store has improved in recent years, with friendly staff who are helpful and knowledgeable, making shopping more pleasant. Many customers highlight excellent customer service, including helpful employees who go out of their way to assist, even recommending other stores when necessary. While some mention that the quality of tools may not always be top-tier, most find that the tools are sufficient to get the job done. Overall, Harbor Freight is known for offering good value and a wide selection of tools for both personal and business needs.
Aug 2025 great service Professional and courteous Especially on replacement tools. Warranty honored 👀✌️
July 2025
Huge shout out to Nicholas! I haven’t received such good customer service in a very long time! He was so helpful kind and courteous! Thank you so much
July 2025
Always friendly and they know where each item is located in the store. After I signed up for the discount membership it's like they never have the items that I need. I have to drive 30 more miles to another one of their stores.
