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November 2023 by sandra schrader
These people were amazing. We went in there with a hole in our tire because it was screw and they got us in and out of the store within 45 minutes and no charge. I'd highly recommend them to anybody
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November 2023 by Steve Reese
Rachel was a ray of sunshine on a cold, wet and gloomy Saturday! We had a cold snap that caused everyone's tires to need topping off, and so there was a bit of a line. She was quick and SO FRIENDLY with the best smile in the tri-county area. Thank you, Rachel, for doing such a great job and making me happy!
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October 2023 by Frances Valderas-Jones
Very welcoming and professional associates. Comfortable place to wait. Good service. So glad I remembered seeing this business on previous stops at Macdonald's and Braums. And was close enough to get there for help. I won't forget them and so very grateful for their help.
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October 2023 by Reece Moody
I honestly wish I could give this location 10 stars. Long story short I had a blowout and pulled into the Staples parking lot across the street. I realized the Jack I had with me wouldn’t work so I ran across the street and asked the manager Thomas if I could make it over to him could he help me out(they were closing in 15 mins.) Not only did he say yes he changed my tire himself and checked to make sure the lug nuts on my car were snug on every tire. I mean, you just don’t see that type of service anymore. I offered money, I offered to bring so food from a nearby restaurant, Thomas refused. Good people still exist and Thomas is definitely one of those people. Whenever I need new tires I will always come to this location because if this experience.
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October 2023 by Billy Potts
Had 4 new tires installed. In and out in less than an hour - they were very busy too, wonderful!!
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September 2023 by Phillip Ho
I try to over-maintain my truck, one of them being consistent tire rotations. Online appointments are easy to make, the staff at the Shawnee, OK location were extremely professional and worked in a quick, efficient manner. The physical location is extremely clean.
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September 2023 by Margo Lysell
These guys saved me big time this evening! They went above and beyond, stayed later than they had to, to make sure I could get back on the road safely. They were true angels, more than professional and have my utmost adoration. Thank you so much from a girl stuck in Shawnee who had 4 hours left until home.
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August 2023 by David Allen
Only problem is that they are busy almost every time I go. The worst problem was they didn't have the tire in stock that I wanted so I had to wait a couple of days. Staff is always friendly and helpful.
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July 2023 by Randy Briggs
I got there at 12:15. 3 and a half hour later l was ready to go. Paid $1200 for a set of tires! Seems your company needs to think more about your costumers needs. Had a blowout spent $200 for a tow and still had to wait! ?
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July 2023 by Janis McElroy
Yesterday I started in Holdenville trying to replace a tire. After a lot of bad luck, several stops and some terrible customer service, I pulled into Discount Tires in Shawnee. Almost before I could get out of the car, I was approached by a very cheerful person named Rachel asking how she could help. Due to it being a holiday weekend, they were very busy but within two hours I headed home on my new tire. Rachel provided the very best customer service I could hope for. She is an excellent employee. I hope Discount Tires takes good care of her as she is a real asset.
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July 2023 by Keely Charvat
Had a great Experience. Matt was super friendly and very easy to work with. No issues at all.
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July 2023 by Jayme Richmond
Didnt use torque sticks...stripped two off my lug bolts in a row from my rotor and let me drive away resulting in my wheel bearings going out with no way to take my tire off. I called the manager who denied any part of doing this...i have the rotor...it is undeniable that they did this and just didnt say anything. Guess its small claims court...this business is awful ...just go to Fred's down the street.
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June 2023 by Houston Murray
My wife and I had been getting estimates on replacement tires for my Ram 2500. Most places did not have the size I needed in stock. I had gotten an estimate for an off brand tire, then we went to Discount Tire in Shawnee Oklahoma. I spoke to Jesse, he was very polite professional and helpful, he listened to how I used my truck and my needs he then took my tire size and gave me several options I did not go to top line but I did get a medium to higher end tire and it was much cheaper than the off brand I had been quoted at other places. He then told me that it would be about an hour and a half. My wife and I went for a walk and in less time than quoted my truck was ready. Fast professional and polite, I'll be back its a short drive for this type of service.
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June 2023 by Randall
Went to get a slow leak fixed, was told the nail hole was too far on the shoulder to patch, needed to buy a tire,(radius into sidewall) having grew up working in my dads service station I knew this may or may not be true. Went to another local place, Randy's tires. They found the leak. 2 inches in from the sidewall and very easily patched but due to the fact that 2 lug nuts were stripped onto the lugs, they plugged it no charge until i can get back and have them cut out the lugs n rrplace
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May 2023 by Melissa Foster
Matt is absolutely amazing. He really cares about safety and customer satisfaction. He made sure my daughters care was safe since she has special needs children. He replaced a tire for FREE when I had just the money to cover one. They inspected the tires and saw there was cord showing on one tire and replaced it free of charge. My family has been doing business with discount tire for as long as I can remember and now my daughter will continue giving her business. Thanks for everything Matt!!!!
