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April 2024 by Fas Vilaysing
Love this Bank! Every time I go to do business, Meara J is always helpful. Other tellers are helpful as well! Very pleasant banking here. Would recommend getting a account here! ?
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April 2024 by Vanessa Mcclure
Any time I go there misty always does a great job. We're always laughing about something. I look forward to going to the bank any time. Very pleasant experience.
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December 2023 by chris orren
Terrible bank, don't get any access to your account unless their physical location is open. Tried to freeze a card so recurring payments didn't run me dry and they instead deactivated the card altogether. Their fraud detection is annoying they will call you over every online transaction.
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September 2023 by Jamale Wilkes
Meara is the best!!!! Always there to help. It's like having a personal banker with a beautiful smile
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August 2023 by David C
Super caring employees. Willing to go the extra mile to make sure your getting want from your savings or checking or both accounts. Would highly recommend
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August 2023 by A. Rachele
Do not cash your checks here. I went here to cash my check and they was gonna charge me $19 to cash a $400 check. When I was in the process of cashing the check they had to call their main office to verify the check which had me waiting 15 mins and I was already frustrated that I had to pay $19 to cash it and on top of that I was waiting for 15 mins. I told the blonde lady who was overly nice to the point of being fake that I was just gonna go somewhere else to cash it so she went ahead and cancelled it. Then today I went to Walmart to cash this check for $4 and the check wouldn’t go through so I called the bank that sent me the check and they said it’s showing on their end it’s been cashed by city national bank so I went to the bank again to see what in the world was going on. The blonde lady was working again and she knew who I was and I knew who she was so I told her what was going on and she got into the computer and it was showing on their end that the check was declined which is their term for when I told her never mind I’ll go somewhere else they marked it as declined and that it was never cashed through them.I told her the bank that printed me the check is stating y’all cashed it and she just denied it. Meanwhile I have this check still in my hand which if the damn check was cashed I wouldn’t even have it! So this company basically used some kind of computer fraud to lie about the check not being cashed and money I never received. Now I am without my likes that this bank basically committed fraud and stole from me and Huntington bank the check was from. I am absolutely baffled and disgusted with this place. Be aware coming here and cashing checks or even having an account with them after this happening to me.
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July 2023 by Debbie Brack
Its my favorite bank and everyone is really good people.
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July 2022 by Kailey Hastings
Amazing staff! So helpful and friendly!
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July 2022 by Tiffani Hardy
Lyndiea was amazing did everything she could to help me !
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July 2022 by Sheila Williams
Autumn is an awesome manager with a helpful and courteous staff.
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July 2022 by Hillari Fullbright
Have been banking at shawnee branch I love the girls there so helpful ?
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November 2021 by Nikki W
I love the people at my branch in Shawnee, Ok! They are so helpful and wonderful people, they really treat you like family. I have been banking with them for a total of 2 1/2-3 years and wouldn't dream of going to another bank again.
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November 2021 by Valerie Bridgewater
Customer at this location is awesome. Sometimes its a little slow but theyre still friendly and apologetic if your wait is longer than usual. They speak to you even if youre nit banking and they see you walking thru Wal Mart. Absolutely love this branch. ❤❤❤❤
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November 2021 by Allison Ellis
I Always receive amazing customer service! This branch always makes me feel valued as a customer. Very satisfied
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November 2021 by Dee Whitfield
The reps go out their way to help you as a customer. Helped me purchase a truck and went above and beyond to make sure I got it. I'm grateful for what was done for me.