Jess Wales Chevrolet is a trusted and customer-focused business with a long-standing reputation for excellent service. Customers appreciate their helpful and courteous staff, who go above and beyond to make car buying and service experiences easy and smooth. The team provides clear communication, keeps customers informed, and responds well to questions. They offer convenient services like loaner cars during repairs and aim to complete work efficiently, often returning vehicles quickly. Many customers have been loyal for years, praising the professionalism and knowledge of the staff. The dealership makes buying new vehicles, such as the Tahoe and Traverse, simple and even delivers cars to customers. Overall, Jess Wales Chevrolet is known for its friendly, reliable, and attentive service, making customers feel well taken care of every time they visit.
Todd was extremely helpful in the process of building, ordering and purchasing my new Traverse. Easiest car transactions I have encountered. Kept me informed on the time line. Answered every question I had. Would definitely purchase another vehicle at Jess Wales. Excellent Customer Service.
May 2024
Service Department was pleasant and professional to work with.
March 2024
It's great to go into a dealership in a small town and be recognized on a name basis. Service has been great!