O'Reilly Auto Parts is generally well-liked by customers, who describe the staff as friendly, helpful, and knowledgeable. The store is praised for providing an enjoyable and stress-free experience, with employees going the extra mile to assist customers. However, one reviewer notes that the assistant manager can be unhelpful and rude. Overall, O'Reilly Auto Parts is a reliable destination for auto parts and services, known for its competent and customer-oriented team.