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June 2024 by LeAnn Davis
Tim & Taryn are AWESOME!! Tim helped us get our issue resolved despite customer service giving him the run around over & over again, it took him 2 hours but he got 'er done son!!! It was stressful to say the least and he was really chill the whole time. Then today he & Taryn saved us like $20 a month by combining our lines. Plus Amazon Prime for free! They both deserve a raise. ? ?
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January 2024 by Cymone Reagor
Tim is highly knowledgeable in ALL of the devices, and services and is extremely helpful. He handles an entire store of patrons diligently, thoroughly and efficiently. The kindness he exudes to every single person is the cherry on top of all these great layers! I don’t leave reviews but I HAD to in this case. Seriously a 5 star establishment ⭐️⭐️⭐️⭐️⭐️
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October 2023 by TennTheGuy
Do not go here, as an ex employee this place is a scam, sol the manager will do everything in his power to scam you out of your money and screw you over, they look for pushy sales people notPeople that genuinely want to help, if you’re thinking about applying here save yourself the time and go somewhere else it is not worth the lies that they spew to you. The manager from memorial Alejandra opened up my register and stole money out of it and they blamed me and took over a $100 from my commission, do NOT GO HERE IT IS A SCAM
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September 2023 by Mark Seymour
Jacob & Taylor were both very helpful. I appreciate their efforts to help get me a new phone. Both my husband's phone & my phone had died. I had been using a tablet my husband had bought at Metro. We've been with Metro since 2018. Good standing account. 5 years. My credit card that I used for auto pay with Metro had been being charged with items we did not approve or know about. When I saw what was happening I cancelled my credit card. I had not put the new card on auto pay with Metro yet.I was calling in the payment. One month I didn't call in the payment. We were having serious family emergencies in our family & it slipped my mind. Metro did not turn my service off that month I forgot to pay them...but.... they cancelled my account. Doesn't make a lot of sense does it. Cancelled my account of 5 years...they did not notify me by text or call that they were cancelling...they just did.So...I had to start over. I ended up paying for a new phone. Jacob did find me a good phone for a decent price. Taylor was learning the ropes & she was offering suggestions like a pro.Overall I was happy with Jacob & Taylor, Metro not so much at that moment.
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September 2023 by Kevin Clark
The lady with the tattoos that wrks there is just flat out terrible.. dsnt know anything about her job & y'all should know better than to leave someone like that to run a store & y'all need to train better as well.. poor girl had know, i mean no clue ad to how to run, let alone wrk at that place..
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September 2023 by Christopher Sawvel
Need Justin Ford to come back was super helpful and fun to talk to
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July 2023 by Jeff Atkins
Good service
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April 2023 by Mary Kim Lynch
Justin went above and beyond what we expected to fix our issues. Very nice, polite, friendly, and knowledgeable. EXCELLENT CUSTOMER SERVICE. Thank you much Justin!!!! ???
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February 2023 by koga nja kru
Oilton bro was obnoxious and cool went out of his way i think...
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January 2023 by Michelle Combs
They were very helpful even when I got extremely frustrated and went back the next day because I couldn't figure the darn phone out he was patient and walked me through setting everything up, he even set up the Bluetooth in my Jeep. So I would definitely give them two thumbs up! Thanks guys!
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August 2022 by Craig Christ
Would've given a 0 but can't, seems employee can't be bothered to answer the phone, need to have better people there, might have to go somewhere else or another store thats a little farther away
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July 2022 by Cora Longan
Worst service ever the manager was rude and arrogant I’m writing this to as a warning do no go here if you want to be talked to like a person I was treated like a nuisance for even opening the door
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January 2022 by Dean B.
I went to this location yesterday and didnt have the greatest time. The girl working there seemed hesitant with helping me at all. I came in to replace my phone that got water in it a few days ago. When i told her that i got water in my phone and need to replace it she laughed at me. It was not a funny story or situation. Also all of their phones they have now are very bulky and in the end did not want a bulky phone.
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January 2022 by alixandra Haley
I'd give less than 1 star if I could. The girl there sold us screen protector for our new phones and cracked them when putting them on. And I paid $165 for everything there in store and only $54 was applied to my account. This girl stole money from us! Don't go to this location ever!
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December 2021 by Trapper Dan
Avoid this location. Will not offer all Metro PCS plans. Ended up having to go to another location to get proper service. Hate being lied to.
