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October 2023 by Dana W.
The lady running it, is the most crooked person around she's trying to screw me over, & she pockets cash,She's a loud lady who tries to screw you, she's very ugly,
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August 2023 by R Mitchell
Convenient location right off of Sapulpa exit from 44 turnpike quality security reasonable rates friendly folk
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May 2023 by Forrest Brandt
Just a note that customer service here could use a touch of polite advice. Customers are the primary source of financial support of any business. So it’s a good idea to accommodate customers.An attitude of inflexibility toward customers, in an effort to show who is “boss” or “in charge” is outdated.Work on customer service.
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March 2023 by Michael Blackburn
If I could give zero stars, I would. The manager here refuses to give her bosses telephone number to you. There's no possible way to report this woman either to upper management or the owner of the company. My stepmother is 69 years old, she has nothing wrong whatsoever but this woman has cussed her out and is kicking her out of her unit. All because supposedly, she did not watch the gate closed when she left. I don't even know how this is a rule to begin with because it's not the customer's fault if the gate is not working properly. But she has no remorse and obviously no respect for anybody. Using foul language on a senior citizen, because she did not watch the gate close, is unacceptable! Not to mention, evicting her out of her unit. I will be suing this place in small claims court over the deal.
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March 2023 by Nathan Neal
Lady at the front desk is very rude and I rented a u haul from them and after I dropped it off she called me the next day screaming at me that I left it dirty with the floor board covered in mud when there wasint any
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January 2023 by Michael B.
Do not use this many storage! The lady in charge is the only person that works there. She's currently evicting and terminating a 66 year old woman that is renting a unit because she did not stop after exiting the gate to make sure that the gate closed. You should know that this senior citizen had no clue that it was her responsibility to stop and make sure the gate would close. The language, raising of her voice, name calling from this manager to this senior citizen was absolutely uncalled for and she had no reason at all to evict her. She doesn't have the means of getting a truck to go get her things and she could possibly lose all of her property over this. Very unprofessional and very sad!
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September 2022 by Jay Appleby
The lady that runs the place is the best. If you value your stored items she will keep it safe. She is the only reason I will continue to rent.
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August 2022 by Brandi Sundara
Currently have a storage unit here my storage is paid up to date, drove all the way from OKC to get documents I needed out of storage yet the gate would not give me access stating entry was suspended.. Call emergency number Robyn informed me it was an emergency to me, but not to her.. She could not give me an explanation of whr Mr entry was suspended.. $5 in gas down the drain...
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July 2022 by Chad Cummings
Very rude, very unprofessional. Shame on us for not reading the reviews before hand.
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May 2022 by J Appleby
The lady that runs the place is the best. If you value your stored items she will keep it safe. She is the only reason I will continue to rent.
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January 2022 by Nicol Talamantes
THE WORST CUSTOMER SERVICE U WILL EVER COME ACROSS! I HAVE ASKED NUMEROUS OF TIMES FOR THE OWNERS TO CALL ME AND HER RESPONSE WAS “THEY DONT WANT TO!” SO WHAT DOES THAT TELL U?! THEY DONT CARE ABOUT YOUR ISSUES! NOT EVEN WHEN ROBYN STEALS MONEY FROM CUSTOMERS! ITS A SHAME!
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January 2022 by Ebony Bruton
Management is very friendly and thorough. Takes the time to make you feel like a person and not just a customer. Highly recommend.
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December 2021 by Nicol Talamantes
The WORST PLACE TO GET A STORAGE FROM! THEY HAVE A TERRIBLE FRONT OFFICE PERSON! SHE YELLS AT U FOR ANYTHING AND IS IMPOSSIBLE TO TALK TO OR GAIN CLARIFICATION! IVE ASKED SEVERAL TIMES TO SPEAK TO THE OWNER OR HAVE THEM CALL ME AND SHE REFUSES TO DO SO! I REGRET GOING TO THIS STORAGE PLACE AND HIGHLY DONT RECOMMEND UNLESS THEY GET A NEW PERSON TO WORK THE FRONT! UNBELIEVABLE!
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December 2021 by Alwaysz K.
THIS LADY HERE IS CRAZY! DO NOT USE HER FACILITY. She called me talking trash on the phone, then hung up on me twice! I went in and recorded her disgusting demeanor. When I got the storage she was cursing put other people, I didn't know I was next. Email me to see the video
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November 2021 by Nikki Hill
•ZERO STARS• Absolutely nothing positive to say about this business. We used their UHaul services and almost one year ago and have been fighting a woman (who won’t disclose her name except she’s ‘the manager’) for our return deposit this entire past year. For an entire year she stated they didn’t have our deposit because ‘we don’t keep that kind of cash around here.’32 Dollars is what we were owed.32 stinkin’ dollars.We ended up talking with customer service at UHaul who reached out to this ‘manager’ and they got into it, and the U Haul customer service was him up on by this lunatic manager. Long story short, once district managers were involved our problem was IMMEDIATELY resolved. Stay clear of Lok It Up Storage.Edit: Psycho Manager is Robyn Woodlee. Need more reason to look the other way? Check Robyn out on OSCN. No Cap!
