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January 2024 by J Spradlin
This store needs new employees ive heard alot of complaints about the Sapulpa Cricket Store and i experienced what everyone has been complaining about. I will not go back to this store. The guy up there is passive aggressive and no customer service skills
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November 2023 by William Mccollum
Great place excellent Service
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September 2023 by angela parrett
Staff is super helpful and fast.
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September 2023 by Marla Wresche
The gentleman who waited on me was very nice, and answered all my questions.He made sure that the phone charger worked with my phone before I purchased the item
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March 2023 by PapaWolf (IamPapaWolf)
Worst customer service I have ever gotten from cricket normally when you buy a new device from any other cricket store they always powered on and test it make sure it's going to work before they make the sell final but this place said that it is against cricket policy to open up any merchandise before the sell but yet other cricket stores open it up and test it to make sure the device is going to work policies can't be different for different cricket so in my opinion these are just lazy workers this store is so bad it makes me question why I'm still with cricket because of their customer service
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March 2023 by Amber Jett
Amberlyn was awesome. She knew what she was talking about & really helped guide us in making our decision for the 3 phones we got on 2/25/23. In the past I honestly never felt as welcomed as I did this time being in.
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November 2022 by Tess Nikki
Helpful staff when just going into ask questions. No pressure, which is A+ in my book.
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April 2022 by Cody Napier
The Gentleman at the store in sapulpa on 03/15 around 4:00 pm was rude. I believe this store needs to teach their employees the right way to do things. I came in to get a new line and because I'm not the main account holder The guy wouldn't let me. But I just put a new line a few months ago. I'm not sure if it's miscommunication or what but the employees need to get their stuff together
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September 2021 by Lucky W
Ally was so helpful! She was so sweet and patient with me and solved all of my phone problems. Will definitely be returning to this store!
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September 2021 by Jessie Boyett
Rep is literally playing on her personal phone while “helping” me. I’ve been here for a hour waiting on my phone to be unlocked. Did not get it unlocked.
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August 2021 by Unique Blair
Went in to get my phone fixed i had the best experiences ever. Your employee ally was so nice and helped me to the best of her abilities! She is by far the nicest rep I have ever met ! I will be sticking with cricket because of Ally!
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August 2021 by j m
Reps lack knowledge and customer service skills
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August 2021 by Jase Mackey
Reps are not knowledgeable and to lazy to help
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June 2021 by Ally Wilson
everyone in this store is super helpful and knowledgeable about the phones they sell!
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March 2021 by Angel Wilson
Ally is so nice and very knowledgeable. The store always looks clean. The girls there are great. I wouldn't go anywhere else.
