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November 2023 by Heiress
This place is the worst. They sold me a vehicle that did not work. It only worked for maybe 2 weeks. Then they put it in the shop. Played me told me that the part was on a back order and then turned around fixed it and resold it Terrible customer service they sell lemons shady dealership!
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November 2023 by Kyria Boudreaux
I bought a dodge charger from them which I am satisfied with but then the alarm started going off and wouldn't stop so I had to have it towed to the lot in sapulpa so they could fix it. This was on wensday well Friday they tell me that the guy to key my car is there when I called at 1 to check and see what was going on and Donna the service manager told me that she would call when he was done so I get a call around 430 and she then proceeded uto tell me that they were waiting on the guy to fix my back glass and I said What are you talking about, then? She tells me that my car got broken into last night. And so I freaked out and I ask well. Was anything taken she said? I cannot guarantee that well. I flew up there, very upset. No police was called, so there's no police report. And basically they tell me they're not responsible for almost a $1000 worth the stuff. That was stolen out of my car. Why when you call the police, the police should be the first person that she'll called, and then me, but no call was made sounds like an inside job to me, and then now I'm waiting on my glass to be fixed. It's Monday, and they still haven't called me for me to come fix my glass. Nor did the manager who reached out to me from Friday, Isaac. Said he was gonna email me so I can email him receipts of my stuff. That was in my car which is too very expensive pairs of sunglasses which I have the receipts for and my all my makeup, which is almost a $1000. And he still hasn't emailed me. I've called 3 times left messages. He would not return my phone calls. I'm about to get a lawyer if I can't get anywhere with these people. This is ridiculous and I do not recommend you. Fixing the car here or buying a car here. Because these people don't care about your possessions or your belongings, nor do they care about. Letting you know if something gets taken from you are something gets broken into. That is the most ridiculous thing I've ever heard of is not calling the person whose car got broken into are calling the police. This is sounds like an inside job like I said. This is ridiculous. I do not recommend this place at all.
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October 2023 by Misty Hofferber
I had a great experience with Car-Mart and my salesman Jeremy was very friendly. I went there knowing that I wanted a KIA Soul, and left with the exact one I wanted. I have been referring everyone that is need of a car there. They really took care of me, and meet all my needs. Thank you, Jeremy.
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September 2023 by Adam Favors
Would definitely not recommend shopping here. I have a car that has $20,000 loan on it and have not been able to drive it with all the issues it has. I've made contact with them with no success. As of date I'm giving them a chance to make this right and hope we can continue on because I love the car it just won't go.
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September 2023 by Misty Nigh (Hofferber)
I had a great experience with Car-Mart and my salesman Jeremy was very friendly. I went there knowing that I wanted a KIA Soul, and left with the exact one I wanted. I have been referring everyone that is need of a car there. They really took care of me, and meet all my needs. Thank you, Jeremy.
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August 2023 by Josh Palacio
Bought a vehicle in January and ended up returning the vehicle because I had issues with my vehicle. I was told that the wrong engine was in my SUV that I had from them. Went to dealership of the make of the vehicle and that's what they told me. My check engine light flashing and it would go into limp mode. I'm so angry cause of the fact that you sold me a car with the wrong engine in it. No one wanted to work on it or put the right engine in it. I have tryed Hyundai warranty they refuse to fix it use the warranty I paid for they refused to fix it. Car Mart people couldn't fix it either. I was told that since I didn't sign the warranty contract at the time of sale that it was my responsibility to pay for a engine. No I refuse to pay for an engine when the right engine should have been in that SUV. My SUV didn't get repoed. My payments were even on time. I got screwed out of a vehicle. They said I can have my car back but I don't want it. The engine in the car had bout 200k on the motor and the odometer said 90k. The vin number didn't match with the car and the engine. Talked to a attorney and nothing they can do. I don't know if id recommend buying here. Now I don't even have a car at all.
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July 2023 by Chrysti Turner
Steven at Cart-Mart in Sapulpa was amazing!! He helped get me the car I wanted and needed. He helped in making the process so simple and we were satisfied the whole way! Thanks to CarMart and the whole staff! Truly upstanding men and women there!!
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June 2023 by shawn hatfield
Loved this place! I got the car I wanted and Steven had me approved in less than 30min. My wife and I had been to around 19 dealers in the Tulsa and Wichita area with no luck. Thanks car-mart!
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June 2023 by MONICA COLLEEN
They were super amazing!!! They helped me get into a car, wasn't overbearing or breathing down my neck when I first pulled in. They worked with me on down payment and available cars and found one that met almost all of my needs. Would definitely refer friends and family to them!!
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June 2023 by Tyler Eckel
I bought my vehicle on 5/23/22 from Jeremy he was awesome to deal with Great guy definitely recommend went above and beyondTook it for a small test drive everything seems good I noticed later that day the blower motor was not blowing in all positions 1-2.3-4 we’re working.Called to let Donna know that I was having an issue with it she said no problem let me schedule you in to get it fixed.A few days go by I noticed several other small things front and had a pop when you put it in reverse then the AC completely quit working I let her know she got me in even faster than my scheduled appointment and got them working on itShop timeIt went over to the service department mechanic shop in Sapulpa gnu strut towers blower motor topped off my fluids the AC was overcharged they vacuumed it out and refilled it less than 24 hours after picking it up the AC compressor completely locked upCall Donna the next morning when I told her it locked up she offered to send a tow truck to go get it thinking that it locked the belt up which it did but I got it unlocked and got it drivable she said let me call you back within five minutes she called me back and offered to take it to the service department in broken arrow or if I had time I could take it over there I was off so I took it over to them Mike was a great guy to deal with would highly recommend the service department mechanic shop great guys dropped it off at 12:30 sat in the waiting room he got it in immediately and had me going within a couple hours with a brand new full AC systemThank you car Mart and thank you to the service shop you guys have been wonderful to deal with would highly recommend them to anybody
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May 2023 by crystal kraus
I bought a vehicle in January of 2023 it is May1st 2023 and I’ve had to have all shocks and struts replaced. A 1000 dollar head light. Brakes have been changed 2 times and all rotors. You make your own call on whether this place is good or not. Oh and when I called about the headlight I got laughed at for it being 1000 dollars. Should not be fixing on a car that I’m paying over 600 a month for and literally just got! They won’t help and don’t care either.
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April 2023 by Katrina Knights
The staff was very polite and helpful.It was a breeze to get in and test drive a vehicle. And I able to get the vehicle I wanted. I would recommend them.
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April 2023 by Daniel Wilson
Steven McCauley was awesome. It didn't feel like dealing with sales person. Overall very happy.
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April 2023 by Tara Tedford
I was amazed by the we take anything of value as a down. I thought I was not going to get into something that I like and wanted and would take. I wanted a SUV and was able to walk away in the car that I wanted the most at a payment I can afford. Steve did an awesome job at getting in what I wanted. This is my second time with Car-Mart.
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April 2023 by Katie Michelle
Calm and welcoming atmosphere. Not one person came in angry like at other Car-Mart locations. We were treated great and got the car I have always wanted! Would have given 5 stars but the dang monthly payments are just crazy expensive and hard for people to keep up with. Otherwise, very satisfied.
