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“I just visited and the lovely woman helped me out named Kat she informed me on as much as she could on my vehicle issues and went above and beyond to make sure I was taken care of and settled I’d recommend going to her for your needs & give her a raise!”
“Very impressed with the service here. A customer came in with a serious brake issue and was traveling home to Texas. The guy behind the counter (AJ) realized he did not have the parts needed in stock and they were across town at the hub store. he tried to get them delivered with no success. Realizing what a safety issue the customer was facing he called the competition a few blocks away to see if they had the correct parts in stock. Unfortunately they did not but I was really impressed by the concern AJ showed the customer. These days it's hard to find people that really care about others and for his actions alone I gave this location a 5 star review. He also gave me pretty good support with my parts as he was training the new employee that was helping me. He actually argued with me about the brake material I was asking for and when he noticed my stubbornness he politely backed off. And after it was all said and done I ended up going with his recommendations. Lol. I usually don't write reviews unless I'm giving 1 star. Thank you AJ for the service you are giving my community.”
“Guy working there helped me out big time with a dead battery!! From out of town and he stayed outside in 20 degrees to help me for about 45 minutes!! Even used his personal car to get my equipment jump started when all else failed!! Give that guy a promotion!! Dont find those kind of people every day!!”
“The staff here is great. They are in a nice and new building but that wouldn’t have mattered if they were like the staff at the previous place I went to. They make the difference.”
“This location went above and beyond to help me in a really tough situation. JJ and Josh were incredible and made me a very proud customer. I had bought a battery at one of their locations out of state and when it came time to use the warranty, I found out they didn’t put in my information correctly. Luckily with the info I had and their determination, we were able to get it resolved pretty quickly and without me being made to feel like a bother. They owned the mistake that wasn’t even theirs and made it right! That’s customer service at its finest!”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“The staff was great; polite, helpful. They came and checked my battery and alternator. Thankful both are good. Showed me how to tell if a fuse is good, both radio fuses were and rechecked my oil for me. I was right with that. They don't make you feel like an idiot for not knowing something and willing to show you how to do something. I've used them in travels in Oklahoma, Missouri, Illinois and the UP in Michigan too, always the same type of service.”