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October 2023 by Lindsey S.
If you like fees and being treated rudely this is the bank for you! I would never recommend.
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November 2022 by Dale B.
BewareOne greedy bank. $5 per month per account for paper statements. Regardless of your balance.Don't forget the inactivity fees if your money sets in their bank earning little or no interest. No customer service and impossible to get someone to answer the phone at local branches.
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January 2022 by Iesha Ways-Jones
Worst customer service EVER! Don't bank here!!My friend had a large amount of money stolen from her account at this bank. She showed up 10 mins before closing (as soon as she discovered her money was gone.) and Gina REFUSED to help her that day. Gina told her they couldn't help her today and she should come back tomorrow.My friend went back the next day (today 9/2/21) and the other teller was nice, professional and apologetic, But Ms. Gina was rushed, impatient, rude, unempathetic, unapologetic and demanding that "these things happen all the time" and "if you use online banking it helps to avoid these issues." I am shocked! No apology!!!!!!!!??? Nothing.Kudos to all the tellers at American Heritage Bank who take the time to care about the customers. The other teller went above and beyond. it's a shame they have to overcompensate for Gina's messy behavior....It sounds like Ms. Gina needs to move on if she hates her job that much.
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September 2021 by Iesha Ways
Worst customer service EVER! Don't bank here!!My friend had a large amount of money stolen from her account at this bank. She showed up 10 mins before closing (as soon as she discovered her money was gone.) and Gina REFUSED to help her that day. Gina told her they couldn't help her today and she should come back tomorrow.My friend went back the next day (today 9/2/21) and the other teller was nice, professional and apologetic, But Ms. Gina was rushed, impatient, rude, unempathetic, unapologetic and demanding that "these things happen all the time" and "if you use online banking it helps to avoid these issues." I am shocked! No apology!!!!!!!!??? Nothing.Kudos to all the tellers at American Heritage Bank who take the time to care about the customers. The other teller went above and beyond. it's a shame they have to overcompensate for Gina's messy behavior....It sounds like Ms. Gina needs to move on if she hates her job that much.
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January 2021 by Lee Steven
We have banked here for about 30 years. Friendly, home town atmosphere; great personal service. They've always been ready to help us remortgage, but another vehicle, remodel the house.... anything we want. All you have to do is pay them back. :) We're consolidating our other accounts here for convenience and, well, just a long series of great experiences.
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November 2020 by steven stapleton
We have banked here for about 30 years. Friendly, home town atmosphere; great personal service. They've always been ready to help us remortgage, but another vehicle, remodel the house.... anything we want. All you have to do is pay them back. :) We're consolidating our other accounts here for convenience and, well, just a long series of great experiences.
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October 2020 by Renee Cartwright
Rent Deposit at AHB. Most drive thru's either open early at 7:00 or stay open till at least 6: 00pm. Its almost impossible to make it back from Tulsa when i work 8:15 to 5:00 to make a deposit.. would never bad here, not customer friendly.. I love my TTCU bank.
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September 2019 by Doug Watkins
Great friendly customer service
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August 2019 by Roger Starnes
Great place to bank never had a big issue the online banking needs a little work been with bank over 30 years
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June 2019 by shelby l legrand
Unprofessional. Says they are open till 6 so I rush over here to cash a check. I'm there by 5:45 and its a ghost town. No one in sight. No one answering the phone. I will never use this branch again.... Wish I could give negative stars.
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April 2019 by Char-Kay Dorsey
Worse bank I've ever been to. No professionalism and very disrespectful.
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April 2019 by Julia Rathbun
I would not recommend this bank
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April 2019 by Ted Garvin
Friendly staff.
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July 2017 by Rebecca Houk
Excellent Service
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January 2017 by Katina Forrest
Nice people
