Westlake Ace Hardware is a reliable, local option for your home improvement needs. The staff is consistently praised for being knowledgeable, courteous, and genuinely helpful—often going the extra mile to assist customers in finding what they need. They offer an extensive range of products, including top brands in paint, tools, and grilling. While online operations can sometimes be inconsistent, the in-store experience is generally excellent. They also provide convenient services like screen repair and propane exchange. Customers highlight the staff's exceptional customer service, with one reviewer noting the exceptional help from Mr. Greg in the paint department. The store is well-organized, and the staff is described as kind and helpful, even honoring an incorrect sale price for a customer. The only potential downside mentioned is the challenging parking lot layout.
Great customer service, very professional yet personable associates, always a great experience.
July 2025
Mr. Greg in paint was so patient with me over two days. What fantastic service. I feel very blessed to have been served by him. Give this man a rainse!
June 2025
Great place. Friendly staff. Had what I was looking for.