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January 2024 by Dave Croft
No one ever answers the phone
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May 2023 by Angela Boyett
Employees are really friendly
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April 2023 by Rachel Gritz
Went in the store to add a line to my account was told originally that the phone would be free ended up walking out paying over $180.
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March 2023 by Jason Rusco
Customer service was great very knowledgeable and really quick and easy
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March 2023 by R Gritz
Went in the store to add a line to my account was told originally that the phone would be free ended up walking out paying over $180.
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January 2022 by Austin Macdonald
Worst place to work at!You are under paid and the staff doesn't care about you. Metro by T-Mobile is the worst service!
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September 2021 by Signal Guy (Signal Guy)
Very helpful people.
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July 2021 by Such A Dork
Tanisha Lowe at Metro was a tremendous help getting my lady situated finding what she needed for her phone memory card as my lady is a YouTuber and Miss Lowe was a delight to deal with to boot will
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May 2021 by Jerika S
We walked in and was asked to wear a mask, which we are against. We said we would go elsewhere and Tanisha was quick to accommodate us by working with us outside. Which we truly appreciate. We understand everyone has their right to live as they want and was grateful for the compromise. She is a excellent saleswoman and Metro should be proud to have her on their team.
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April 2021 by Jennie Watkins
Very disappointed, We went in there ready to spend some money and was asked if wehad mask, we told him that medical reasons can't wear one. We were told that he would be unable to help us without a mask, unless it was outside. We were trying to support a local business but we will buy online from somewhere else! They lost a good sale!This is my first time to be told I could not be in a store for not wearing a mask!! Their loss.
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February 2021 by Alexis Inhofe
Be sure to do your own research on the phone BEFORE you buy it, considering the staff knows nothing about them and will tell you a phone has a feature when it does not just to sell it. I am now stuck with a phone because when I asked about a certain feature I was told that the phone had it when it in fact did not, and when I tried to return it all I got was "well I Googled it and it said it had it, sorry no refunds" Had i know the fate of my $300 was in Google's hands I never would have purchased it.
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December 2020 by MaryAnn Derrick-Green
We have to rate our experience as excellent. Tanisha with Metro is a God Send. Our purchase was personalized for our family and she paid attention to every detail. Thanx! You!
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March 2020 by Lawanna Atkins
My experience at this metro PC's today was fantastic the woman employee was very helpful with everything I asked about the cell phone ty very much ?
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March 2020 by Callan Hernandez
Seems like they need more employees when I go to just get a question answered or pay my bill I wait at least 30 minutes
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February 2020 by Priscilla Turner
Wonderful atmosphere, the salesman/woman are very professional, kind and quick so they don't take a lot of your time up but patient at the same time. Also very clean store in a nice location! Love there service as well, can't beat there deals for such amazing phone's and service.
